Customer satisfaction is our number one concern



02/18/2008
Order# 98133
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I don't know if I can say this in this message here, but I would like to extend my gratitude to Pauline at extension 143 for being a great person to talk with through out my computer ordering process and even when a problem would occur with my credit card. She was very kind and curtious for that I thank you. I would like to thank the rest of the iBUYPOWER team, though I do not have my PC yet I am sure it will be an awsome machine. Thanks again, Edward

02/13/2008
Order# 98377
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Delivery: Satisfied
Comments: I haven't gotten my new system yet, but so far, things have gove VERY well. I have put my own systems together before (I have A+ Certification), but you seem to have a very good value for the price.

02/13/2008
Order# 97448
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Expect an order from me in the future... :)

02/11/2008
Order# 97905
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: My computer has a locking case, and when I recieved it, it didn't have a key. I called customer service, and within about 5 minutes of being on the phone, the representative, had my order pulled up, and sent me several copies of my key. IBuypower rocks and I'm definately coming back!!

02/08/2008
Order# 98041
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: You built my custom gaming computer in 1 week to my specs. That is very good service. When I need to replace my laptop, I'll will give you a call. Good service by mark at ext.118. Thanks, Dan

02/07/2008
Order# 97866
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: IBP surprised me in every way that they could. I did not ask for rush shipping and got it anyway. The PC arrived ready to plug in and run. It took no time at all to put a big smile on my face while looking at the blue light coming from my new "super computer". Thank you IBP, I will recommend you to anyone any day.

02/07/2008
Order# 97741
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great overall. However, I paid $19 for professional wiring in the case and yet the case fan somehow arrived unplugged.

02/07/2008
Order# 96032
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: I had built the last two computers I owned. A co-worker told me about I Buy Power and told me to check it out. I could not have built this computer for even close to the price. My next computer will most likely be from here as well. I will definitely tell my family and friends and anyone who asks to check it out.

02/05/2008
Order# 97698
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Custom power machines for much less than the competition, can't beat that.

02/03/2008
Order# 79991
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: you guys do a good job and have a customer for life

02/02/2008
Order# 95909
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am a repeat customer. So far I have bought three computers from your company and I love every one of them. Ibuypower has the best computers available for unbeatable prices. My only concerns were due to a shortage of parts, my computer was delayed, which is not a big deal, I just wish I that I was notified instead of having to guess why it was taking so long. Your customer representatives that I spoke to were friendly and very helpful in answering my questions. I was always able to get a hold of someone to talk to by either phone or e-mail. Thank you for everything I love my new computer!

01/30/2008
Order# 83866
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: I'm only somewhat satisfied with the delivery process only because it shipped to my parents house and not directly to me at school. But I understand why because of my billing address. Thank you for your quick work on my computer like I asked. I really appreciate all the hardwork everyone at iBuyPower has done.

01/29/2008
Order# 95729
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was pleased to receive the automatic email updates. I would however not recommend the Intel Liquid Cooling CPU unit. It is extremely loud and I will most likely be replacing it in the near future.

01/29/2008
Order# 97397
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Through your autimated email system I've been kept very informed as to the status of my order. Keep up the good work. Better than Alienware and Better than Dell or HP without a doubt. Thank you.

01/28/2008
Order# 97005
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: To much to say. I can sum it up simply by saying you guys are the best. Thank you very much.

01/25/2008
Order# 97021
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Friendly customer service. Speedy delivery. Only had one delay which was completely my fault with the billing address not matching the shipping address since I had just moved that week. Would definitely recommend you guys. It was great can't wait to order my notebook from you.

01/22/2008
Order# 96550
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: my pc just didnt come with a dvi adaptor tech was good pc is great.heard alot of bad stuff on forums about ibuypower after i ordered.but i didnt see nothing like they were saying.

01/19/2008
Order# 96475
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: just got the new laptop and accessories. Everything seems amazing so far.

01/15/2008
Order# 96192
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: iBuyPower was great. I love that you can pick what you want to put in your computer. And there prices blow Dell, Gateway, HP out of the water and most times that is with picking better parts.

01/13/2008
Order# 94925
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: For the price I payed, I cant believe what an awesome computer you guys made me. I'm extremely pleased with your service and how professional the computer was put together. I will defenitely buy from you again!!!

01/12/2008
Order# 96399
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Somewhat Satisfied
Comments: I am very pleased with your company in general. This is the 7th or 8th computer that I have purchased from you. This time I paid for 3 day rush, however, it was 5 days from CC approval until shipping. Overall, I would still recommend your company to anyone.

12/25/2007
Order# 91724
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great system for a GREAT price!

12/24/2007
Order# 94827
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you for going above and beyond to assure the gaming PC I purchased for my Son arrived before Christmas. Thanks Thurl

12/22/2007
Order# 94364
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The Paladin 790-RX was shipped yesterday, already received speakers, (Less than 24 hours Fedex). Great job by everyone at IBP. Danny was very helpful. I'll give you an update later.

12/21/2007
Order# 95008
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: A highly responsive, knowledgeable staff, excellent communication throughout the process of building and shipping my computer, including changes to configuration. This system took a week to build and ship, as contrasted with a major PC maker which took over two months riddled with delays, failures, inadvertent cancellations and service people who had no knowledge or authority. And, for all this, ibuypower cost over $1200 less than the other company.

12/21/2007
Order# 95070
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: wow i can not believe the price of this pc that you guys built for me. i priced out pc's at www.dell.com and the XPS could not match the power of my new pc for under $3500, i priced out a alienware area 51 matched to my new pc and they could't match it at less than $4000. so am i impressed hell yes my system as stands, Thermaltake armour jr case, thermaltake max blueorb cpu fan kit, Duo core 2 6850 3.0mhz, Zion 800watt sli powersupply, 2gig of corsair xms2 ram, Nvidea 6801 sli motherboard, Evga nvidea 8600 512mb graphics cards x2 for a wopping 1gig of video, 320gig hard drive, Soundblaster Xfi/extreme gamers sound card, Viewsonic 20" flatpanel screen monitor, windows XP Home edition,and a Logitech G15 gammers keyboard, 600watt subwoofer speaker system and this is the best, A THREE YEAR WARRANTY, AND A THREE YEAR TECH SUPPORT WARRANTY, THAT YOU DON'T PAY EXTRA FOR. all the customization that is possible while going through the build process is truly awesome, as stated you don't get that type of customization with Dell or Alienware,Gateway, or Hp. the e-mail notifications for the status of my new pc shows the level of support that can be provided buy this company. will i buy a pc from these guys agian, hell yes. my brother is allready looking at buying an ibuypower pc after x-mass so nough said you guys and girls at ibuypower have a merry christmass

12/20/2007
Order# 93966
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is my second purchace form I Buy Power and look forward to utilizing the online product guide for my next PC.

12/19/2007
Order# 94196
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This will be the second laptop I have purchased from IBuyPower. I have been very satisfied with the performance of my old laptop which had worked great (even after dropping it accidentally and cracking the casing). The price is excellent considering I'd pay twice as much for a less-powerful Dell. I will definitely be making my future purchases from IBuyPower!

12/19/2007
Order# 82281
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Wow thanks guys! The computer is flawless now! Great job on the repair/replacements and you guys even took care of some of the picky things that I requested. Thanks again!

12/18/2007
Order# 94807
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you very much for contacting me to make ajustments on my payments. There were problems with my daily limit on my visa debit card and customer service contacted me and set up a payment plan. It was delivered and I am very satisfied with the service that I received. And I have already reffered several people to your website.

12/17/2007
Order# 94921
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am so far impressed with cost and email alerts as to status of computer. I hope I will be pleased with the laptop when I get it.

12/17/2007
Order# 95144
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The service/tech guy i spoke to was Brian; he did a superb job at getting my rush delivery done. I am grateful for the service he provided and the fact that ibuypower was able to send me a machine in such short notice; no joke, I am able to finish my semester properly because you guys were able to get this out to me in time. Hopefully the machine will be arriving today; which is what fedex predicts. Thanks alot again!

12/16/2007
Order# 93966
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great prices, Great email order status notification (need reply email address), will order again in the future.

12/15/2007
Order# 94838
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I am surprised! I expected a ship date of 12/21 due to a Credit Card snafu, my end issue. Out 6 days early with an est. delivery of 4 days is fantastic! You guys are good! I shopped the net for 2 weeks for this PC. You were the lowest. One thing.... add Antec cases! I wanted the Antec 900 actually but you don't carry it. Still, I got a good case.

12/15/2007
Order# 93985
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: At times I can vey indecisive, and I wonder if I really should follow through with some purchases, and for other who think like I do, well you should defiantly follow through with this place. This was some of the easiest sopping I have ever done involving electronics.

12/15/2007
Order# 94911
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Everyone in customer support I spoke with was very helpful. Steve especially helped me get my order moving even when your company was having Internet Service Provider problems. I would have liked the order to get processed and shipped a little faster though. Overall though very satisfied with your prices. To build the system I purchased off newegg.com with my own parts costs just $50 less. Which is amazing for a company to be able to compete with me building one myself, which I normally do cause it's way cheaper. Keep putting DELL XPS, and all those other silly "gamer machine" wannabes to shame. I'll definitely be returning for another computer in the future.

12/15/2007
Order# 94737
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Customer service was extremely helpful and efficient in assisting me with solving my first order issue.

12/14/2007
Order# 94676
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Hopefully My salesman Lee has made the appropriate changes I asked for in an e-mail, as he never responded I haven't c clue whether or not it was done. I truly love the pricing that IBUYpower provides as well as the speed that they both built and delivered it for shipment. When it arrives I hope I am just as happy, If so I will be buying an upgraded version in the following 3 to 6 months.

12/14/2007
Order# 94249
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: When I first visited your site, I called BS. The prices were way too low for the type of parts you were offering. But I did some research, and to my surprise, you had received some awards from other sites, as well as recommendations. I was still skeptical but I noticed your 3 day no questions asked money back guarantee so I decided to give it a shot. I ordered near Christmas so I expected you to be reasonably late. Then another surprise: The package came 1 day early. When I received the package, I sighed as I expected at least ONE thing to be broken/not working properly. Everything worked fine, and at this point I was really impressed. Another thing that really gets points is the lifetime technical support. I have not needed it yet but it's great to know it's there whenever I needed it. The computer packaging was very professional. The computer is really kept safe and that shows real good care. Great prices, great parts, and great service, all in a very satisfactory timely manner. Way to go iBUYPOWER.com, your work and service is well appreciated on my part. Oh and I forgot to mention the up-to-date info sent via E-mail, and the status page really worked great on keeping me informed. I already recommended you to one of my friends, he has a horrible computer and you will see him making a purchase very soon! Sincerely, Julien

12/13/2007
Order# 94164
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Both times I needed to speak to customer service about issues (danny & ?Lee?) I was very satisfied both with the knowledge and attitude of the two guys I spoke to..Great Job!

12/07/2007
Order# 82731
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: You guys kick major ass, keep up the awesome work :D

12/04/2007
Order# 93361
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Steve was very helful in ensuring I had ordered appropriate components, OS, and software for my varied uses and applications. When I found out that I would be leaving for a medical meeting the day that my computer was scheduled to arrive, Brian was extremely helpful in expediting my order so that it will arrive the day before I leave. It arrives in 2 days. I cannot wait!

12/03/2007
Order# 92786
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Delivery: Very Satisfied
Comments: got my laptop today,like it a lot.

12/01/2007
Order# 77813
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Im very happy with my PC and your service. I will buy more from you and refer friends adn family to you as well.

11/30/2007
Order# 83319
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I have to say, Ibuypower is the one and only company i trust when it comes to computer needs. Your customer service is amazing, helpful, and fulfilling... I don't know how else to put it. I love my new Gaming PC, you guys really deserve to be awarded for doing such a great job on building this machine and getting it to me so fast. Once again, i'd like to thank you for your efforts and great customer support, i will definitely be a future customer for a second time.

11/29/2007
Order# 92915
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: I just want to thank Sales Rep: Lee and all of the great workers at Ibuypower. My PC came lightning fast and in great condition with no issues what so ever. This system is my dream come true! Thank you all again!!

11/29/2007
Order# 93429
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: This is the second time purchasing a computer from your businness. I'm very pleased with your products, prices, and service, I recommend your website to almost every person i meet that wants to buy a new computer. I will continue to keep doing business with your company, any time i have computer needs. Sometime within the next few months, i will be looking to purchase a desktop computer system. and your website will definatley be my first priority. As i had mentioned before, i will continue to recommend your business to people i meet, therefore you can take care of all their computer needs as well. Thank very much, and i enjoy and appreciate all that you have done.

11/27/2007
Order# 93209
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: I love that a real person actually takes time out of his day to talk to you just to give info . Thx lot!

11/27/2007
Order# 92813
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Everything ran smoothly out of the box, no real major issues. Shipping was faster than expected. Thanks guys!

11/26/2007
Order# 92926
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I got an awesome system for a great price. The system was assembled and shipped by the estimated shipping date. Everything went smoothly. Lee was a great help when I had questions about my order status, etc. I'll definitely buy my next system from IBP.

11/23/2007
Order# 92358
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Mark (salesman) was VERY helpful in picking the right P/S and MotherBoard/CPU I needed. Couldn't be happier with the service or the speed in shipping. Great company to deal with!

11/10/2007
Order# 91120
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: iBuyPower got the best customer service, compared to companies like Dell/Alienware. They got the lowest prices without sacrificing performance/quality. If I was to buy an equivalent computer from Dell, it would cost about 2-3 times more. Customer service is even better compared to large companies like Dell. They respond within 24 hours.

11/10/2007
Order# 92316
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am very pleased with Ibuypower computers I have a laptop from them and am looking forward to getting my desktop. Ibuypower is the best pc at the best prices

11/10/2007
Order# 92432
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My computer is great, works wonderfully, and came 4 days early! My son, a computer tech, recommends you and only uses your company for all his stuff. That is a great recommendation for me. I have already recommended you to several others. Good job!

11/07/2007
Order# 92514
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Satisfied
Comments: The main reason why I purchased from your company was friend and co-worker referrals. My brother in law also felt good with my decision to buy from your company based on your awards and recognitions.

11/06/2007
Order# 92031
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: OMG, this computer is the BOMB! It is so awesome for my Grade A gaming. Halo 2 runs awesome. Your product is great and all my friends are jealous. Bwahahaha, make way for my new ibuypower laptop. Ill pwn you all! Thanks again for the awesome product.

11/06/2007
Order# 92337
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: iBUYPOWER's customer service is excellent, I was notified the moment they had a part back ordered and was able to to switch out the back ordered part for something they currently had in stock the next day when i got the message. I had a previous fiasco with Dell where a part was back ordered and I was not informed of the situation nor was I given a choice to modify my order, I had to cancel or wait for an extra month for them to get the part in. I give iBUYPOWER much props for putting the customer first and I will likely make any future PC purchases with them.

11/04/2007
Order# 91497
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is the second computer I've bought from Ibuypower and Im very happy with it. The first one that I bought in 2003 still runs like a champ. Thanks for making high quality computers. I'm sure my third computer will come from Ibuypower as well as my friends next computer purchase.

11/03/2007
Order# 91651
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Took a week to gather parts but build and QC went super fast. Shipped it from LA on wed. and I had it in MN on Friday. Excellent shipping procedures. I like how the HDD and front panel connectors were disconnected so as not to damage any parts enroute. Came with all the accessories I needed. I had the computer up, running, overclocked and ready to rock and roll in three hours including adding my own CD drive and hard drive from my old computer and transferring data to the new HDD and reformatting the old volumes. The factory cable management could have been better but that's an easy fix. PCI cards were very snug in their spots. I was hoping to have the temp monitors already placed but I had to do that myself...again very simple stuff that was probably better to do after shipping anyways. Overall IBUYPOWER rocks and I will definitely do business here again.

10/30/2007
Order# 90752
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: great product and excellent pricing. i really do wish the windows vista package came with my computer though. it being pre-installed is a blessing, but having paid the price for it i would really prefer to have the package with me. i really hope this comment is taken into consideration, since i am overall satisfied and am not afraid to plan a future purchase. but yeh, i do hope i get my vista package.

10/29/2007
Order# 91077
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Very friendly customer service staff!!

10/27/2007
Order# 91834
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: recently we p baught from dell, and much was left out, and they were very over priced, but these computers come at a very low price and are much more sattifying than what dell has to offer

10/25/2007
Order# 91526
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I've ordered from IBP before and was amazed at the quality of their service and product. My boxes are used for processing extremely complex algorithms and the boxes I've bought from IBP have always destroyed everything I've thrown at them. This is the only site for real geeks.

10/24/2007
Order# 91249
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I just got the computer today, it works well, everything is in good condition. Speed is awesome, and price was more than reasonable. Delivery speed was acceptable for a custom built computer. Overall, you did an excellent job I think, the computer is very fast, I love it. Nobody beats IBP's prices right now. The online status feature is very nice, I was able to follow my order without having to call customer service. So, good job Ibuypower, keep up the good work!

10/22/2007
Order# 91649
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Mark was fantastic, i changed the whole system two days into the build and he didn't freak out. He helped me out

10/22/2007
Order# 91229
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I haven't received my order yet; however, assuming it arrives in one piece and works than consider me a satisfied customer. I am really impressed with the amount of power I was able to get for the money from your company. You have really good prices; I looked at your website 1 1/2 years ago and should have bought from it but instead went with a more expensive company (dumb). I Buy Power Rocks! I will most likely buy again from I Buy Power in the future, if/when the need arises. Thank you!

10/19/2007
Order# 68424
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Ibuypower has a very good business attitude. I am very satisfied doing business with them. I will definetly consider buying from them again when I am purchasing computer again. No hassle no worry excelent product.

10/18/2007
Order# 90998
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Thanks alot guys, the laptop you built for me is awesome. Not too much extra programs to bog down the CPU. Runs World of Warcraft at max settings. Price and Performance way beyond Dell/Apple/HP. Defentely going to purchase a new desktop from you guys sometime next year!

10/18/2007
Order# 89072
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Definately very happy with the product purchased. Thank you.

10/15/2007
Order# 89798
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Easy to use website for ordering. Fast shipping. I am extremly happy with the professional build of my new machine. It is amazingly tidy inside and runs like a dream. You guys really know your stuff. Thank You Ibuypower!

10/10/2007
Order# 90177
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great job. Thank you Richard.

10/09/2007
Order# 90366
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: This was my first time purchasing a computer from ibuypower.com. This was one of the best decisions I have ever made (thanks dad!) I was amazed how well priced these computers were compared to Dell and alienware, plus they gave me an awesome video card. Being an avid gamer, that was a big plus. When this computer goes out of date, which I don't think will be soon, I will be sure to get it from here once again. THANKS I BUY POWER!!!

10/05/2007
Order# 89645
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: A friend recommended purchasing my new pc from Ibuypower. From the start, the customer service rep (Richard)was willing to do anything to help me make my purchase. I don't have a credit card, but Ibuyppower was willing to do multiple withdrawals on my debit card in order to allow me to purchase the pc. Later, I noticed that I had made a mistake on my order. I called and spoke to (Richard), and he informed my that he had already corrected the problem. This company is great. If you are considering buying a pc or laptop online, you can shop her without worry. This company is truly professional in every sense of the word. There staff is friendly and willing to help with any problem that comes up. I highly recommend IBUYPOWER.com.

10/04/2007
Order# 90154
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Did an amazing Job! I am proud of my new computer and love it! I tell nearly everyone about Ibuypower.com because people always ask me, "What kind of computer did you get? Where did you get it?"

10/03/2007
Order# 89617
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Everything was awesome. I was always up-dated on my order through e-mail. It was easy to order from ibuypower.com. There were many options for every part for the online pc building process. The price at ibuypower is much better than any other company that I checked into. I will definitely order from this company again in the future and I will recommend them to everyone I know. The performance of the computer was amazing, I am able to play any game on high graphical settings smoothly.

09/27/2007
Order# 89671
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: My first PC was from IBUYPOWER, had a bad memory stick which you replaced (they replaced both 256 with a 512 which was awesome of you)it was promptly sent out, very nice! I reccomend to my friends!

09/26/2007
Order# 89880
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: You provide a great computer for a great price. Keep up the great work!

09/26/2007
Order# 89720
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The system looks great! Just let us know what all the extra spare parts are for ;) Also the xl shirt is killer, but I need a 2xl! Any chance of getting one my size?

09/26/2007
Order# 89872
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: The two computers I have purchased from iBuyPower.com have been great. They both have worked immediately upon receipt and the quality of how they were put together looks great. The company did make sure that all my components were compatible. I chose a power supply that was not going to be enough to power the video cards I picked and the customer service rep wrote to me to tell me about the issue. The only thing I would have liked to have happened was to receive a phone call rather than an email about the discrepency. I will definitely be back for more pc's when I need them.

09/24/2007
Order# 89996
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My computer was shipped very fast. I recieved it faster than most things I order off the internet. I was able to get the computer I wanted for the price I was very satisfied with. Thank you IBUYPOWER for getting me exactly what I wanted in every detail faster than anyone else. :) IBUYPOWER IS AWESOME!

09/24/2007
Order# 89437
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Great prices guys! It would be great if you guys could build faster but overall I'm very satisfied. The premium on the parts isn't that bad and it saves me the trouble of building my own systems. Thanks!

09/22/2007
Order# 89533
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: I love your options but i do wish there were more for laptops and a bit cheaper options for extreme gaming desktops.

09/22/2007
Order# 89598
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: Danny was very helpful, and friendly, and honest.

09/20/2007
Order# 89743
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Very quick delivery! Shipped 3 weeks before the estimated delivery date!

09/20/2007
Order# 89507
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Very refreshing to find a company that genuinely cares about the customer, and wants to get the job done right the first time. Way to go!

09/20/2007
Order# 89175
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Brian helped me through the whole process of making sure i had the right configuration and sent my order through just fine! Highly recommended employee! Thanks!

09/19/2007
Order# 89367
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was referred by a friend, which is ready to order again, and my wife will be ordering soon! You'll be hearing from us.

09/19/2007
Order# 88926
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Nice Laptop..Great price for performance...your shipping estimate and delivery were right on...it was nice to get status updates during the build and delivery process...keep up the good work!

09/18/2007
Order# 88424
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: I'm a return costamer, and i will more than likley get my third comp. from youguys too

09/16/2007
Order# 89214
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: I believe that the up-to-date emails are what makes your company stand apart from others, other than your amazing prices. I received my computer in excellent condition with everything I ordered.

09/15/2007
Order# 76006
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: To: Ibuypower's Management We really enjoyed working with Danny Bui. We think he goes beyond what's required in satisfying Ibuypower's customers. We highly recommend buying from Ibuypower to all of our family memmbers and friends. One of our desktop computers is getting old; and we'll probably replace it with a new laptop from Ibuypower sometime in the future. Sincerely, Chris Burgert 09/15/07

09/13/2007
Order# 88379
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Computer was delivered on schedule with all the components I ordered and works great. Thanks!

09/13/2007
Order# 89449
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Delivery: Very Satisfied
Comments: I am in college already and needed a laptop as soon as I could possibly get one. You guys got the order done in a swift and timely fashion and I am really impressed. I can't wait to have my laptop in class on monday!

09/12/2007
Order# 89323
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Mark did a bang up job of getting me hooked up. I ordered during a very busy time. Mark was able to get my pc to me in 4 days even though they were on a 1.5 week turn around. Very satisfied. Waiting to check the laptop to compare to other reviews.

09/12/2007
Order# 88471
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: sorry im not a lead for u for magazine vendors. hope that is abnormal and doesnt affect pricing... even if so i am creating word of mouth business for u, am very happy with the machine; altho i will be calling for some support from time to time so maybe its a wash. ^ ^ Thx for the prompt service. Credit Andrew Sanchez for this sale, i was pricing out with Gateway at the time and he informed me of your site. I am a loan officer, and if we need office equipment or laptops for outside reps will definitely recommend ibuypower (not the decision maker).

09/12/2007
Order# 89297
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: To whom it may concern, I am very pleased at the completion date of this laptop considering all the recent LCD shortages. Cheers, Jack

09/11/2007
Order# 88590
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: This will be my second time dealing with Ibuypower, and once again it was a very smooth process. No problems, very quick assembly and great prices. Kept me updated every step of the way. Will do business with again.

09/11/2007
Order# 88641
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Somewhat Satisfied
Delivery: Satisfied
Comments: great equipment substantially cheaper than competitors. good designs, more personalized.

09/11/2007
Order# 89167
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I have to say that our first experience with IBUYPOWER has been fantastic. The machine was late but the customer service made us feel very satisfied. When your techs received our online order, they reconfigured it more efficiently as we had chosen some features we didn't need. Then the machine was a couple of days late and they removed the rush delivery charges we had indicated when we ordered. The machine is hooked up and purring like a 500 pound jungle kitten. Awesome! It's beautiful and runs like a beast! We'll be back for another one soon :)

09/07/2007
Order# 87865
Overall Satisfaction: Very Satisfied
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you for my new computer. IBuyPower.com deserves an A+ on quality and services. Thank you.

09/07/2007
Order# 87712
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Customer service was some of the best I've ever dealt with computerwise.

09/07/2007
Order# 89161
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Brian was very helpful - your automated updates that are emailed are also excellent. As long as the system runs then I will definately shop with you all again! Thank you.

09/06/2007
Order# 88328
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great status updates via e-mail. You need to have a contact e-mail in addition to the phone number. Great selection of components, much better than dell. You did not have the exact monitor I wanted so I had to go through best buy but it is a pretty rare model (samsung 226cw). Probably a good idea to have a follow-up questionaire ~6months after people purchase the computer so you can see how they are satisfied in the long-run. I don't read technology websites or periodicals very frequently but I would work on your name recognition. I had never heard of your business until my friend recommended you to me. You need more options for warranties although yours are still better than Dell. I have not received my computer yet but overall I am glad I went with you guys over Dell. It was a pleasure doing business and good luck in the marketplace.

08/31/2007
Order# 88508
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Look I'm an old fart .. waiting for my gaming rig to arrive and when it arrive I was like a 10 year old kid on X'mas morning all giddy and excited .. I love this rig ..its a Mage Rig with all the top of the line parts we talking about K-1 Network card .. Nvidia 8800 GTS card SLI Pw Supply folks we talking the "McDaddy" and Alienware with the same components cost more.. I'm torn at On Line Gaming or just sit and look at the innard of my Rig with all the lights glowing ..

08/30/2007
Order# 78419
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank You so much.I was really scared about sending my product back for repair. I thought I would not get it back in time. I spoke to Lee in customer service and he helped me get my computer back fixed and ahead of when i thought it would get here.I have been recommending Ibuypower to everyone I know.I will continue to do so. Thank You Very Much!

08/30/2007
Order# 87117
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great computer guys. Runs as smooth as I had hoped it would. Should I be in the market again I will definitly come your way first. Lets just hope this computer runs as flawlessly as the last one, and as long.

08/29/2007
Order# 87712
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: For being deployed in Iraq, I am very happy at how well you all helped me with my order. Thankyou.

08/27/2007
Order# 88164
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Jeff (Ext 143) was very kind and professional. Great job!

08/24/2007
Order# 87715
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: This is the third computer I have purchased from ibuypower.com. I continue to do business with you for a number of reasons. First of all, in my opinion you have the most competative prices for the quality of the equipment you offer. There are many high end gaming computer customization websites and companies out there, but I have yet to find one that is able to walk that fine line between price and product quality like ibuypower. I'm not making Holywood movies, nor am I sending the shuttle into space. I don't have the need to spend $8,000 on way too much top of the line equipment to run any of the software that is on the market now or that will be in the near future. I am however, serious about gaming and computer performance and my needs are always met when I do business with you. My only wish, however, is to see perhaps a bit more service in the way of explanation/manuals/translation when it comes to newer hardware. This is the first system I have had that has dual geforce cards running in SLI mode, for example. Even though this isn't very commonplace for the average consumer, there was no software or even a manual to accompany this product. I am not very familiar with SLI or it's workings, and I am sure that tech support would answer any questions I had if I was to call, but it would be nice to have some literature accompanying my system's hardware I could read through on my own. Other then that, I have no complaints about service or product quality. My grade for ibuypower is an A, which could easily be an A+ with a little more explanation and literature concerning my hardware/software and system setup. Otherwise, I do feel that there is a strong chance that sometime down the road, my fourth system will be purchased from you as well, whenever that may be.

08/24/2007
Order# 88153
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Excellent Service!!! Steve x 147, a very knowledgeable rep. Thank you again Steve to put up with me! I'am sory if I called you too many times! Regards

08/24/2007
Order# 87689
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Best Computer value I have found.

08/23/2007
Order# 86696
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: It took just over two weeks from time of order to delivery. Not bad. The prices were better than anywhere else I have found. The website updates the status of my purchase and emails me a copy so I know exactly what is going on. I was reffered to your site from a friend who was very happy with his purchase, now I am telling my friends about it. Good Work.

08/22/2007
Order# 87898
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The frequent updates sent via email were very useful and I appreciated them greatly while anxiously awaiting my computer.

08/22/2007
Order# 87408
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: THIS IS THE 2ND COMPUTER I HAVE PURCHASED FROM YOUR FIRM. THE FIRST WAS A GAMER DESKTOP FOR MY SON, AS POWERFUL AS YOU COULD BUILD. HE LOVES IT. INITIALLY RESPONDED TO YOUR AD IN PC MAGAZINE.

08/22/2007
Order# 87389
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is the second machine I have bought from Ibuypower, and if it performs like the last, I will be a happy camper.

08/22/2007
Order# 86965
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The constant email updates on shipping and processing were extremely helpful and helped to ease my mind after having difficulties with my shipping address (which were my fault).

08/21/2007
Order# 87866
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: For any of my gaming friends this is the place I will recommend. There is nowhere better.

08/21/2007
Order# 87470
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My order was shipped today so obviously I don't have it yet, but I must say everything has gone more than smooth. I liked the update e-mails. They made waiting easier! Also, it's going to arrive sooner than I was told. Thank you very much in advance. A friend of mine is now considering a new PC from you! Thanks Again Mike

08/21/2007
Order# 87490
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: I did like the way I recieved status updates without having to contact you folks for them, nice touch!!! If my satisfaction continues with this system I will send my buisness to you in the future, thank-you for a superior product and taking pride in what you build!!!

08/20/2007
Order# 87243
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: The PC runs very well. Only issue I had was the first time I booted up, nothing happened. I ended up re-seating the memory modules and everything has been fine since.

08/19/2007
Order# 86042
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I was very impressed with the e-mails I received informing me what the status was of my PC throughout it's production. I was told the PC would ship within 5-10 days of purchase, and it shipped out in 9 days. I chose the 3 day shipping and received the package on time and in perfect shape. I did have one minor issue....when I started up the PC I had no sound. After having two conversations with tech help (and it must be noted that each phone call took under 10 minutes - including hold time - which was impressive.) it turned out the sound card was bad. Customer service immediatly shipped out a replacement card which I received in 4 days, at no charge to me. I quickly installed the new card and all is well. My new PC is fantastic. Custom built to my request and running great. THANKS IBUYPOWER.COM for a painless purchase. You'll be seeing me again in the future.

08/18/2007
Order# 87436
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: this is my 3rd computer from ibuypower. good part at good prices.

08/17/2007
Order# 87226
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I received the computer within the 5-10 business days which was great. The computer itself is just as I expected. I am not easy to satisfy but the computer was very well built. I am quite happy with the performance and the aesthetics of iBuyPower. I am very likely shopping here again when I want an excellent bargain. I personally do not think I could have done better building it myself.

08/16/2007
Order# 87144
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: I got more with you than with any other computer manufacturer for roughly the same price.

08/16/2007
Order# 87372
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: i talked to bryan and he was very helpful

08/15/2007
Order# 87661
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Smoewhat Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I like the e-mails telling the different stages your computer is at and knowing when its shipped.

08/15/2007
Order# 86556
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: Great looking computers for a great price. Can't as for anything else!

08/14/2007
Order# 87460
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was very pleased with the expedited process to get me a computer in the time frame that I required for work. Thank you very much!

08/13/2007
Order# 87234
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: Lee provided excellent customer service, in spite various complications with my order.

08/13/2007
Order# 87307
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: So far, I've been extremely pleased with the service I've received from iBUYPOWER. My purchase was shipped before the estimated shipping date, even though one of the days was Sunday. I have not received my purchase yet (the order shipped only a few hours ago), but if the service thus far is any indication, I know there will be no problems with it whatsoever. The email notifications IBP sends to you when your machine has progressed to the next step in production is a wonderful bonus. It gives you a sense that something is actually happening, and reflects the obsession with quality that IBP prides themselves on. When I need computer-related purchases in the future, IBP will definitely be my first stop!

08/09/2007
Order# 86865
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was going to purchase an Alienware computer, before I stumbled upon IBUYPOWER. I am thouroughly impressed with the amount of updates I received on the status of my purchase, I was able to log on and track what was going on every day. I have yet to recieve my product, but I am very satisfied with the prices and the way you handle things at IBUYPOWER! Thanks a lot!

08/07/2007
Order# 86629
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I was very satisfied, i've looked all over the web, and through best buy...over all you guys i find have the best pricing, when i ordered my notebook, i figured about a two weeks or three, three days after i notifyed on my notebook being shipped out, i recieved it, im very satisfied thank you for everything i will return one of these days.

08/07/2007
Order# 86966
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Steve was very helpful, and your company made good on its end of the bargain. Kudos!

08/06/2007
Order# 86769
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Somewhat Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Sales and service information has been great. Hopefully I will have no problems with the computer. If it turns out that way, then I will have no problems purchasing from your company again.

08/04/2007
Order# 86293
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Easy to use site and configurator. Reasonable prices. Great selection of compatible parts.

08/03/2007
Order# 86567
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great prices also I was kept updated on my laptop through all the steps and it was greatly appreciated and a very good idea. Overall loved everything thanks.

08/03/2007
Order# 86838
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I really like the frequent e-mail updates concerning the progress of the order. Thanks for the prompt service.

08/03/2007
Order# 85565
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Very satisfied with our new computer! You made it very easy! Thank you!

08/03/2007
Order# 86668
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: I like the fact that I was updated almost daily on the status of my order, it was very helpful!

07/30/2007
Order# 86239
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: I will recommend IBUYPOWER to all my friends in the market for a new PC. PC>Mac Ibuypower>CyberpowerPC>dirt>Dell Thanks IBUYPOWER.COM for the excellent shopping experience!

07/25/2007
Order# 84345
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: This is the 3rd computer I have purchased from Ibuypower and the service is top notch once again! Thank you so much for such a great machine at such a great price!

07/24/2007
Order# 86061
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Steve was exceptionally helpful in correcting errors I had made within my order.

07/24/2007
Order# 84868
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I am very pleased with the computer I purchased. The E-mail notifications on the status of my order were very much apreciated. It was delivered on time and in good shape.I have recomended you to several people and are my first choice for additional purchases. Thank You, Lynette Hall

07/21/2007
Order# 86043
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Somewhat Satisfied
Comments: Was very pleased with help I got from Steven Wong (email) and Brian (phone) regarding my order. I'm a repeat customer and have been very pleased with my computers from ibuypower.com. Thank you to your customer service for making it a Saturday delivery so I could get my laptop before leaving for my trip. It's very nice that when I call I get a real person and not a machine asking me to "press 1 for English."

07/18/2007
Order# 85584
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I would rather shop here than any other retail store regarding computers. No questions asked. You guys are simply the best of the best and beyond.

07/18/2007
Order# 85574
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Somewhat Satisfied
Comments: Would prefer items to be shipped UPS. Fedex is an awful company and we always have major issues with getting our items from them seeing as we live far out in the country. I am overall very impressed with the service and customer reps were super nice. I wish I would have known you guys used Fedex though, I would have paid extra money to have it sent UPS.

07/18/2007
Order# 85043
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Somewhat Satisfied
Comments: Well besides the fact that my computer shipped a little delayed, everything was ok. My product's pricing was excellent and Iv'e obtained an ultimate gaming PC for a fraction of the price of a dell ($1200 less in fact) so for 2200 I got precisely what I wanted/needed and I hope that once it reaches my house my satisfaction with this company will not be affected in any way, though I doubt it will. Thanks

07/18/2007
Order# 85517
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: I am purchasing my second computer from you guys. I know I will not be dissapointed because I had the ability to customize it to my needs!! And when I needed to ask some questions your customer service was very helpful! Thank You for making kicking computers for todays gaming standards!!

07/17/2007
Order# 85759
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Super-fast turnaround. Delivered exactly what I ordered. No surprises. Great job!

07/17/2007
Order# 85560
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I ordered a very decent gaming PC from ibuypower about a week ago which only cost me a little over $900! I was surprised at the low prices for such a good PC. I was very excited when I got it in the mail and worked great when I fired it up the first time. It's very quick, quickest computer in my household and just looks awesome. Everything is very well put together and in place, works awesome, couldn't ask for anything better. I recommend IBP to anyone wanting a good solid custom PC, their the best around.

07/17/2007
Order# 85592
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: i love you and would have thousands of your babies if it was biologically possible, i've already referred three friends to buy from your company.

07/17/2007
Order# 85044
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Somewhat Satisfied
Comments: Customer service personnel were friendly and helpful.

07/11/2007
Order# 67326
Overall Satisfaction: Very Satisfied
Comments: Shipping was fast and my computer is still amazing 2 years after I bought it. It's used for music recording/ mixing, professional freelance photo editing/design and gaming. All in all the whole experience was great, so I'm back again.

07/11/2007
Order# 0579CB
Overall Satisfaction: Very Satisfied
Comments: Very pleased with service i recieved from ibuypower.com. My system was built quick, shipping was quick, and when i recieved it everything was in working order. I would like to thank Jeff ext 143 for his outstanding customer service. Progress e-mails are a great feature. Always knowing what point of the process your order is in is very comforting. Keep it up, i will be buying from you in the future. Thanks again IBP!

07/09/2007
Order# 61156
Overall Satisfaction: Very Satisfied
Comments: I had purchased my daughters laptop from I buy power at the recommendation of a good friend and was very pleased with how quickly the system was built to our specifications and how quickly they delivered. Almost 2 years later we requested a review and repair of this laptop as it was utlized by both our daughter and our foreign exchange student this past year. The folks at i buy power ran and then explained the results of the diagnostics they performed and also offered to send email pictures of the problem. They have been forthright and accurate in the diagnosis and i anticipate receipt of the laptop any time now. Both my husband and I have been very satisfied with the communications we have received and will recommend this store to others seeking quality computers. Thank you to the I Buy Power staff.

07/09/2007
Order# 61156
Overall Satisfaction: Very Satisfied
Comments: I had been planning on purchasing a laptop for college and just wasn't sure what company to buy from. I tried many companies such as Dell and HP but was never satisfied with what components I was receiving for the price. One main component that I wanted most, since I am an avid gamer, was a powerful GPU which nearly no other company offered without gouging the price ridiculously. One of my high school friends recommended iBuyPower where he purchased his desktop computer several years ago and has been satisfied with the product. I proceeded to customize a laptop at ibuypower.com and found that it offered amazing components at a great price. Every laptop came with a powerful, next generation graphics processor which is what really blew me away. I decided to order the Battalion-101 CLS-Turbo because it was the one that stood out most to me that satisfied all my needs in a gaming laptop. After receiving my laptop the first thing I noticed was its size and sleek design; It was astoundingly thin and weighed nearly nothing. I compared it to someones Alienware laptop and found it was thinner with the lcd screen shut than the main body of his laptop. One problem I had, upon turning it on for the first time, was the hard drive, It seemed to be making a strange clicking sound. I tried to wait it out to see if it would go away on its own but it wouldn't. I called iBuyPower, told them the situation and they gave me an RMA number explaining that they would have it fixed promptly. I was very happy with the ease of returning the laptop for repairing this minor problem. After receiving the repaired laptop I began to explore its true power. I can play tons of games on maximum detail levels, even such games as Battlefield 2142 with max particle effects and shaders. The webcam feature is also great and makes video chat super easy. I also received a free carrying bag for my laptop with the order which many many compartments and is superb for carrying many items; I still use it as a book bag as well as my laptop carrier for college. Overall I am very satisfied with the quality and service from iBuyPower and will definitely buy from them again for my gaming computing needs.

06/27/2007
Order# 2C5FXK
Overall Satisfaction: Very Satisfied
Comments: My order was shipped in 5 days. Considering that one of those days was a Sunday, I'd say they did pretty good. I didn't pay for rush processing. I paid for ground shipping, but somehow got FedEx express saver for the same price. Good job IBuyPower.

06/22/2007
Order# 1536TI
Overall Satisfaction: Very Satisfied
Comments: I ordered a PC from Ibuypower and had a very good experience with them. They had a great variety of parts to choose from and their prices were comperable or better than other sites I checked out. It took about two weeks to get the computer I ordered. The case I wanted was not in stock. They let me know this quickly and allowed me to pick a different one; which ended up being an upgrade that they gave to me for the price of the other one!! I received an email when the computer moved from one step to another (i.e. build complete, now going to QC)-- a little thing, but it was a very nice to know things were being done. When I received the computer I was a little dismayed at the lack of documentation, no manuals for the mother board or video card, but that seems pretty typical for an OEM. I had a couple of questions by the end of the first day, emailed them and received an email back very quickly answering all my questions (Jeff ext.143 helped me via email the couple of times I needed it and did a great job--I did try calling fist, but email seems to be the best way to get a response). The computer turned out great! The wires are nicely tied down out of the way and it looks awesome. I would definately but from them again and will pass along my experience to my friends.

06/21/2007
Order# 9BDAAI
Overall Satisfaction: Very Satisfied
Comments: When I first order my laptop from i buy power, it had it's first big problem. The video card was busted. But they fixed it very quickly and shipped it right back to me. After that it ran awesom. But just last week it wouldn't power up at all. I shipped it back and they fixed. I found there tech support and customer service to be excellent. I would be willing to buy from them in the future. I know that sometimes parts go bad. But they were very helpful in resolving all of my problems.

06/20/2007
Order# C406NY
Overall Satisfaction: Very Satisfied
Comments: I had a great experience with IBP. Jeff was extremely professional and helpful in answering order questions as well as setting up will call for pick up (great plus IMO). The order process is fairly straight forward and they offer preconfigured or custom component selection for their rigs. The computer is running great, no problems identified. I would definately buy my next system from them and strongly recommend to friends.

06/17/2007
Order# 0981VN
Overall Satisfaction: Very Satisfied
Comments: I wanted a new PC but was unsure about IbuyPower after reading all the negative reviews. I had seen their ads for years in various PC videogame magazines, so I decided to give them a shot. It took longer then expected for them to build and ship my system, but I ordered before Memorial Day weekend so I expected a delay. The shipping was fast, and everything came undamaged. When I unpacked and hooked everything up the computer worked just fine. The next day I went to an all night LAN party and I never had any problems. I've had my computer for more then a week now and it's been working great and I've been really enjoying it.

06/16/2007
Order# 75701
Overall Satisfaction: Very Satisfied
Comments: I am a repeat customer. I have had nothing but good experiences with IBUYPOWER. I specifically am a repeat customer because it is worth it to me for piece of mind. I was completely satisfied with my last few orders that i will definitely be a repeat customer. The service was excellent as well as the ease of ordering.

06/09/2007
Order# 0B07DM
Overall Satisfaction: Very Satisfied
Comments: The computer that IBuyPower built is a very high quality machine (perfect for my gaming need). Sometime after I got it, there seemed to be something odd about the motherboard. IBUY not only paid for round-trip shipping, but also gave me a better model of the Asus board (no extra charge). I really liked their flexibility in how the system can be customized. I highly recommend them for custom built fast pc need. The fact that these guys have been around for a while and advertise in major magazines (like Maximum PC)says something. They stand behind their product and are NOT one of the companies that sell something and later close their business.

06/07/2007
Order# 83750
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Satisfied
Customer Service: Satisfied
Pricing: Satisfied
Future Purchase: Likely
Comments: very speedy assembly and shipping. I am very satisfied with your company.

06/05/2007
Order# 82722
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Every thing went smoothly. The computer arrived before the estimated date, customer support was great. This was my first time buying a computer online, and I must say it has so far been a positive experience. I would definitely recommend Ibuypower to anyone looking for a kickass PC.

06/05/2007
Order# 83672
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Very fast turn - looking forward to checkoug the machine out. dale

06/05/2007
Order# 83268
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Awesome turn around time from making the order to shipment sent.

06/04/2007
Order# 83097
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Knowing that they assemble and do Burn-In tests makes me very confident in the delivery of a working product.

06/04/2007
Order# 83456
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I was very impressed with the speediness of IBP. I ordered a notebook from them and it was out to be shipped in under a week. The prices were very reasonable for what items I was getting. I was told of horror stories that people order from here and they lost their order in the factory for over a week, but I took the challenge and was very very satisfied, and most likely will make another purchase, that you I Buy Power!

06/04/2007
Order# 83288
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: this was my second order from ibuypower. you guys are great!

06/03/2007
Order# 83134
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: I was worried after reading a lot of bad Ibuypower customer reviews on line, but after checking out Alienware (which was my last computer a 3 year old Area 51 that this ibuypower computer replaces) and other high end gaming computer companies, your great prices made me overcome my worries and I decided to buy a computer from you that was identical to Alienware's Aurora ALX and with everything that I wanted in my system like AMD Athlon 64 X2 6000+, GeForce 8800 Ultra graphics card, liquid cooling, 7.1 surround sound, Logitech G15 keyboard amd G5 laser mouse, 7.1 speakers & monitor, your system was over $2,000 less for the same thing if I would have bought it from Alenware. I was also impressed that you delivered my computer in only 7 days versus the 8 to 10 days promised and that you kept me completely informed day to day with the status of my computer from being built to being delivered. And lastly when I hooked everything up and then turned on my computer "IT LOOKED AND RAN PERFECTLY!" I have been playing all my games (as I am a gamer) almost non stop for the last 3 days and I Love My Computer! Thank you Ibuypower for my system! I definately will buy from you again and I have been telling all my friends just how good you really are when they see and drool over my new computer.

05/31/2007
Order# 82828
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: Mark in customer services was very helpful in working out some problems that occured. He was nice enough to answer my questions when asked both via e-mail and over the phone. Also my PC rocks, all my friends are jealous! Thanks iBuyPower!

05/24/2007
Order# 82776
Overall Satisfaction: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Somewhat Satisfied
Future Purchase: Very Likely
Comments: I was very happy when I received day to day updates on my computers status. I think that is a great idea and really made me feel aware of my purchase!

05/23/2007
Order# 82836
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Good Job Brian! Good Job IBP!!

05/22/2007
Order# 81719
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Likely
Comments: my sales man was Richard ex112 ....he was very helpful and knowledgeable, I use the live help and had him verify that my components where all compatable...he found a few mistakes i had made and work with me to correct them before the order was placed..and even then i screwed up, i called back and told him my error and he promptly fixed it to my satisfaction....you would do well to reward him for his service to me and your company, i will do bussines with you all in the future because of the customer service i recived from him.

05/22/2007
Order# 82784
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I thought that the CSR who talked to me in the chat thingy before I made my purchase is what really made the deal final. His honesty made me trust this company more than any silly major corporation's award winning service claims could. I'm not pointing any fingers, but their claims are lies. =) Also, the email updates were very reassuring to know that I didn't waste money paying for it to get out of the factory or shop or whatever within 5 days. I'm restless for this new piece of gaming technology. I'm currently running on an old Dell with a GeForce MMX 440. I've needed an upgrade for years, but I've only now had the money for it. Thanks for your prices being reasonable, and your products solid. If it wasn't for the good words I've heard about your company (and the recommendation to shop here), I'd probably still be looking for a good place to buy a computer from. Next time I need a computer, or someone I know needs one, I'll be sure to check out your site.

05/22/2007
Order# 82546
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: i buy power is doing a great service for the gamer and business person all over. a few clicks of the mouse or a short phone call away u can have a custome built computer tuned for yourself in a matter of 5-10 bussinessdays. after the credit is processed and all materials are collect the computers are created quickly and effectnly and then put through a manner of tests and even a burn in test which i researched and im glad this is done to find any and all bugs that could be foudn in the system in a very short timeframe. you guys are doign a great job and all of my computers will be bought through you guys from now on the only thign i woudl like to know is there an upgrade plan if you want to ever upfgrade your computer in the future?

05/20/2007
Order# 82443
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: very helpful staff. Richard was able to answer all my questions (I asked alot). It was down to Ibuypower and cyberpower inc after 2 weeks of searching everywhere, these two were my top choice and Ibuypower won.

05/18/2007
Order# 82192
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Great place to buy a PC. Got my order a day before the estimated delivery, it was in great shape. The only problems I ran into was one of the fans wasn't plugged in and they forgot to send me my OS disk. Called them up that day and had no problem getting in touch with them and they shipped the disk the same day I told them it was missing. Overall I highly recommend IBUYPOWER.

05/18/2007
Order# 82580
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I would like to know if there is a way to become an investor in ibuypower.com your website has the best deals on gaming machines that I have seen anywhere.

05/17/2007
Order# 82497
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Status updates were great and so was PC. Price is awesome. Overall a very great experience.

05/16/2007
Order# 82119
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Likely
Comments: We ended up having to upgrade our power supply after buying the computer because it wasn't strong enough for the graphic cards we'd chosen. It would've been helpful to have known this somehow on the website before making our purchase. But, overall, we are very satisfied with the prices and selection. We've already told our friends/family about your website. Thank you

05/15/2007
Order# 82282
Overall Satisfaction: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Great prices! I ordered a much better pc than what alienware was offering at the same price. I haven't recieved the product yet but I cant wait to see what it can do.

05/14/2007
Order# 82142
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: IBP has created me a wonderful and impressive laptop. I needed one before heading off to college and figured I would give this company a try due to the overwhelming amount of positive views I have heard. I was not let down. The laptop arrived very quickly, and even before shipment, IBP informed me of the laptop's progress every step of the way. There will most definitely be future purchases from myself. Thank you, IBP!

05/14/2007
Order# 82203
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I was very impressed with the entire purchase process. Your status by email was very reassurring and most appreciated. My system is working to perfection.

05/11/2007
Order# 82383
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: Brian continues to be the reason I come back to IBUYPOWER. He helps make the purchasing process easy and fast. Brian's customer service and a great product will keep me a loyal IBP customer. Thanks guys!

05/10/2007
Order# 82013
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Your representative Steve was very helpful on many occasions during ordering, cancellation, re-ordering, and changing components.

05/08/2007
Order# 81999
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: The process was smooth and informative! I love the fact that I received emails at every step of the process.

05/07/2007
Order# 82132
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Thank you for an awesome website and a great way to build computers quickly and cheaper than the other guys. Keep up the excellent work!

05/05/2007
Order# 81705
Overall Satisfaction: Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Of all the computer companies, iBuy has the best way to pick the pc right for you. Not too expensive but you get the good stuff in your pc. Great service by keeping me informed each step of the way.

05/04/2007
Order# 80793
Overall Satisfaction: Satisfied
Delivery: Satisfied
RMA: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I will be buying from you in the future, Thank you.

05/02/2007
Order# 81855
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Thanks. Awesome computer, great price and delivered fast! Will buy from again!

05/02/2007
Order# 81735
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: You guys are awesome to work with a true tribute to what a company can be!

05/01/2007
Order# 81308
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Satisfied
Future Purchase: Likely
Comments: I was very impressed with the building process for the computers. It would be nice to see the 5-10 day wait go down to 5-7 but thats the only real complaint. Defininatly no big deal. The status email system worked very well. It kept me up to date and was comforting to know the status of my order. Thanks!

04/30/2007
Order# 80964
Overall Satisfaction: Satisfied
Delivery: Somewhat Satisfied
Customer Service: Somewhat Satisfied
Pricing: Very Satisfied
Future Purchase: Likely
Comments: Everything was fine, Jeff was a big help each time I called to check on the status on the system. It would have been easier on me if the company had called to inform me the the case was back ordered.

04/30/2007
Order# 81101
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
RMA: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Great Computer and great prices! Will buy my next computer from Ibuypower in the future.

04/30/2007
Order# 81101
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Somewhat Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: For the price, the quality of cpu, lack of bloatware, and great video card, I am really impressed. You guys are doing a great job. The included case is nice but might be better to just include a sleeve. I wouldn't use this case for carrying because it is unpadded, but plan to use it to store and keep dust and such off of it when not in use. Thanks. I really am happy with my laptop, just wanted to add a few comments.

04/27/2007
Order# 80949
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: My best friend had purchased a computer with Alienware with basically the same setup as mine. She paid OVER double what I did and it took longer then they promised. I am definitely recommending you to everyone that I know!!!

04/26/2007
Order# 80958
Overall Satisfaction: Satisfied
Delivery: Satisfied
Pricing: Satisfied
Future Purchase: Likely
Comments: Windows vista came pre-installed and works great. The Logitech x-230 speakers sound nice and the Gigabyte 802.11g wireless adapter works fantastic and it’s surprisingly fast. This is my second purchase from ibuypower.com and I will definitely consider them again when looking for my next machine

04/24/2007
Order# 81290
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Other than assembly taking a few more days than what I payed for I have no complaints. You guys seem to be busy yet i was updated daily about my order. Il def be here next time I'm in need. Thanks again

04/21/2007
Order# 81472
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Very good service. Took a little longer than I would have hoped to ship out, but the products from iBuyPower are well worth the wait!

04/17/2007
Order# 80820
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I'm a first-time customer, and it took some time before my new laptop can be assembled before shipping. Excuse me though...I'm not so knowledgeable about computers, but I have been waiting patiently! I had some really good references from other people I knew about you guys, and it was time for me to get a new notebook, so I went ahead and got one! Thank you guys so much. Keep up the good work! It makes me feel great that I can get a top-notch laptop for hundreds of dollars less than what manufacturers would sell for!

04/17/2007
Order# 80654
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Over all a good shopping experience. My only suggestion would be to state that it takes "X" amount of additional weeks when ordering a personalized paint job. When I ordered I was unaware of this additional time until I was informed when I called concerning a different issue. That would be my only suggestion.

04/17/2007
Order# 80272
Overall Satisfaction: Very Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: so far I was a pleasant and easy purchase and now when I receive my pc and if its all working then I will continue to praise ibuypower and buy a laptop for my sister in the next month

04/12/2007
Order# 80835
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Your Co. kept me informed of the progress of our computer, and that it has been shipped. I presume it will get here soon and well packaged so I can't give a total comment on Delivery. So far I am very satisfied with your Co.; the value of my purchase and would buy from you again and will recommend you to my friends. Thanks, Laurence Elisha

04/10/2007
Order# 80637
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: It was fast, I am happy with my purchase. I cannot wait to get my laptop and play WoW on it!!!! Thx again guys! -Jarrod

04/10/2007
Order# 80672
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I was really impressed with the updates on the stages that my machine had to go through.

04/07/2007
Order# 80721
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Satisfied
Customer Service: Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I was very satisfied with the speed of making the computer and the fact that i was kept apprised by email of everything that was going on.

04/07/2007
Order# 80577
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
RMA: Very Satisfied
Customer Service: Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: thia ia aecond computer i ordered within 3 month if i have to rate their service of building computers from 1 to 10 it would be a 10+, i recomend ibuypower to all the people who are loking to buy ither a budget or a high preformance pc or laptop from this company, you choose the specs i-buypower does the rest!!!

04/03/2007
Order# 80403
Overall Satisfaction: Very Satisfied
Customer Service: Very Satisfied
Comments: Jeff from customer service was very helpful. I asked him to out of his way to make a change on my order and he made it happen. He was also the most articulate customer service rep I talked to from ibuypower.com.

04/03/2007
Order# 80176
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: This is my fourth computer purchased from IBP in the last four years. I think that says how satisfied I have been with your products and service. And in a year or two when it is time for me to get my next computer IBP will be the first place I look.

04/03/2007
Order# 80072
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: This is the first time I've used your site, and everything I've experienced has been great. I like the interface for the designing of product specs, and the fact that all the while a running total is kept up for reference. After making my order, I was a little surprized at the length of time it took for everything to go through (but then again, I did place my order on a Saturday evening, so it wouln't have even gotten in for a few days anyhow) but after getting the various messages informing me of the order status, I was relieved, and grateful for this additional piece of mind. I did laugh when I read that the parts had been collected, and after that point, it was only a few days until QC was passed, and I now have a nice little gaming laptop coming my way (a HEL-80 [2] with almost all of the works) I look forward to getting my computer, and will give my feedback on it once I've had some time to test it out.

03/30/2007
Order# 80192
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Pricing: Satisfied
Future Purchase: Very Likely
Comments: have never had such good customer service in anyonline purchase in my life, the updating of my computer status couldn't have been better and definitely this is my place to buy computers from today on. Thank you!

03/28/2007
Order# 80131
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: I was very pleased to get emails all the way through the process it made me feel like ibuypower wanted to satisfy my query of status even if i didnt ask! good job ibuypower

03/27/2007
Order# 80155
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comment: Shipped earlier than expected, shouldn't have ordered it before the weekend, I would've gotten it sooner!

03/26/2007
Order# 79529
Overall Satisfaction: Very Satisfied
Delivery: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: There was a small problem with having the item shipped to an address that had the same billing address. Very frustrated with that since I wanted it sent to work for several reasons. Because I wasn't home to pick up the item, I had to rent a car. Just something that I wish could be worked on somehow. I understand the cost etc, but I do thank you for using fed ex instead of UPS. Comp works great!

03/24/2007
Order# 79993
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: Computer was built and shipped quickly, representative answered questions quickly, and pricing was far below what I expected to pay. Fantastic service.

03/23/2007
Order# 79603
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Pricing: Very Satisfied
Future Purchase: Very Likely
Comments: My order was a little late getting out for shipment, but I got a reply back from a customer service person explaining why it was late (do to many many orders) and apologized for any inconvenience it may have caused. I personally have no complaints about this company because even though it took 12 days compared to the 5-10 day range they tell you, at least I had someone email me and explain to me why. And 2 days difference in what was told isn't a big deal to me at all. Thanks for your wonderful customer support and care.

03/19/2007
Order# 79038
Overall Satisfaction: Very Satisfied
Delivery: Very Satisfied
Customer Service: Very Satisfied
Comments: Very competitive prices. Excellent customer services (why I ended up buying from here instead of cyberpowerpc.com. Quick assembly and shipping. Only negative: more selection would be nice, but there is always going to be room for more in that department, no matter what you do.

03/15/2007
Order# 78390
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Comments: Hello, This will be the second computer that I have ordered from ibuypower.You have a solid product with great pricing. As with the first computer I purchased from ibuypower the customer service is at best questionable. Please do not misunderstand, your staff is always friendly and helpful. They do sound a bit overwhelmed, however they are always kind and polite. Anytime I have called the line is either busy or it is answered and I am placed on hold for long amounts of time, often no one ever picks back up or they do not until 20-30 minutes later. I do subscribe to quite a few magazines and have noticed that your marketing department/firm is doing a great job getting your products in front of people. An upgraded phone system and a few more customer service reps would benefit ibuypower greatly. On this most recent order it has been over 4 weeks. I have called in several times and I was even told that my method of shipment had been upgraded to next day air in lieu of the long lead time. It was sent ground track. I can not say enough good things about your products. Your computers and accessories are unmatched in performance and price. I will be purchasing my next computer from ibuypower. Thank you. John Hutcheison

03/15/2007
Order# 69109
Delivery: Satisfied
Pricing: Very Satisfied
Comments: Overall I am happy with ibuypower's pricing and product. However, the turn around time on my rma was a bit slow. Even the slow return would have been acceptable with better communication. I had to initiate all conversations and feel when the problem was found I should have been contacted and given an eta on turn around on getting my laptop back. Otherwise, if the laptop performs well for the next two years or so I will be happy. I actually expect 3 to 5 years service from it.

03/14/2007
Order# 79304
Future Purchases: Very Likely
Comments: where to begin? I haven't built a computer since 1998 so needless to say I had some homework to do about a new build. the products offered by IBP were awesome - up to date with plenty of choices - I didn't feel tied down to one type of desktop pc. prices are fair and website easy to navigate and choose. it really must be noted though that you (the consumer) needs to research each part that you are ordering prior to placing an order. I would say that this OEM company appeals to the moderate to high level of knowledge base consumers....but don't lose hope first timers! all I did was did some basic research on review sites, newegg, amazon, tigerdirect, etc to find out the real deal on my parts before I placed my order. okay down to the good stuff. PROS: intelligent representatives over the phone, aesthetically pleasing website, excellent number of hardware choices, the "help me choose" function very helpful, major incompatibility issues addressed online to prevent major headaches, quick and up to date access to order statues gave me peace of mind about my order, multiple payment options made this experience as PAINLESS as possible. my primary sales rep (Jeff #143) was professional and courteous every time. he has a real knowledge about the business and on more than several occasions he went above and beyond what I would call his "job" to make my order pleasant. he was willing to do business via snail mail, modify my order, and answer about a million questions I had. someone buy this guy a beer! seriously though, although my order has not been received yet, I can tell any potential buyers that this company knows their stuff. the prices are fair - its the other companies that are ripping you off! IBP is doing nothing special - just giving the consumers great products and service at fair prices - so why can't alienware do the same? I'm a college student and money is tight but for what I paid, you would think all I would get is a glorified LED lit box! I can't get over how cheap my rig was (considering the options i tacked on). buy with confidence and buy from IBP - nuff said

03/13/2007
Order# 79375
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Comments: I was very pleased with the quick response to emails I submitted. I even received a phone call on an update on my order. This is very much appreciated!

03/07/2007
Order# 78802
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: great job, you guys have a fantastic company. keep up the good work, i will recommend you to all of my friends.

03/05/2007
Order# 78576
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Once I got my billing and shipping info corrected and matching, I was very surprised at how speedy the building and shipping was(My computer arrived 3 days early). So far I am very pleased with my product and it's performance and I plan to build another gaming computer for my wife this week. Keep up the great work.

02/27/2007
Order# 78449
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I think IBuyPower was a good choice for me to buy from them. They were reasonable on there prices and we got what we paid for. We wanted a good gameing machine and we got it. Lee was a very good CSA (Customer Service Associate) and I would give him an A++++ in my book. Keep up the good work IBuyPower. I will tell my friends and family about your pcs.

02/24/2007
Order# 78914
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Well done! You've exceeded my expectations enormously.

02/21/2007
Order# 78448
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Appears to be a great notebook very fast and great graphics. Kept me notified the entire time. Been great doing business

02/15/2007
Order# 78385
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Comments: Perfect service thank you very much ibp. TONS of bang for your buck...i love it...i love you.

02/14/2007
Order# 78217
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied: Very Satisfied
Customer Service: Very Satisfied
Comments: Give lee a raise he helped me so much when my first order did not go through correctly. he steered me to the right path quickly and very effectively.

02/08/2007
Order# 76689
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I would highly recommend IBuyPower to everyone I know. The best pc I have ever own is from IBuyPower. Thx guys for the quality work you do.

01/26/2007
Order# 76894
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Comments: I liked the site it's very user friendly. I get a nice laptop for a nice price i like that plus a free game.

01/25/2007
Order# 76400
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: I've been wanting a new pc for years, and these prices are the best I have found so far! I will definitely buy from here again!

01/18/2007
Order# 76505
Customer Service: Very Satisfied
Comments: I just want to thank you all for your amazing customer service and ease of shopping on your website. You guys are the best from my experience. Thanks again.

01/18/2007
Order# 76914
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Brian is the man! Being in the military, and living in the barracks, its a pain in the bum to order anything here, let alone a gaming pc. The addresses are difficult, and because of the frequent travel its hard to always have a permanent residence. Thats where the expedience of IBUYPOWER really helped out. My customer service rep. Brian really hooked me up, by helping me walk through every step to ensure that what i ordered would get here. He also helped me order the proper pieces, and get rid of needless expenses! Very satisfied, and plan on buying again in the future! -Customer since 2002,

01/11/2007
Order# 76449
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Bryan helped me alot every time i called he was patient answered my questions... i did some changes to my PC before it was built so I will have to wait and see if everything is right... but as far as Customer Service, and helping me with questions you guys were awesome. Your prices are GREAT and your PRODUCTS OFFERED. Most custom built pc's sites don't offer high end gaming hardware, let alone without a huge mark-up. You guys have great services/prices, and are very helpful I recommended you to a few people already i play vanguard with who are buying new pc's and they are going to be ordering from you so you easily have my business in the future, and business from at least 3 of my friends. Thanks alot guys/gals, much appreciated.

12/30/2006
Order# 75927
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Ibuypower was the fast and easiest way that I have gotten a computer in a long time. THANK YOU.

12/29/2006
Order# 75989
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Delivery: Very Satisfied
Comments: I was skeptical of ordering from ibuypower after reading some bad reviews, but took a chance. I have just received my order and will be playing on my new PC. Up until this point every thing from the ease of ordering to prompt delivery have been exceptional. For future computers, this will be the site I order from.

12/28/2006
Order# 75662
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Gotta say, I was pretty skeptical at first after reading some reviews, but I just got my system today and I'm beyond completely blown away! I spent easily half of what my buddy paid for his Alienware and my system blows his out of the water. The delivery was EXTREMELY quick, even through the Christmas holiday, so it's fair to say that iBUYPOWER has put my skeptecism to rest, you guys rock

12/28/2006
Order# 74389
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Appreciate people like Danny Boi who responded to my email concerning my order, I find the system to be well built, using quality parts and in the case of my assemblers, a professional assembly and configuration. I will make future purchases and have passed on your company's name to other interested parties. BTW my son is also pleased with his present and that what counts the most.

12/28/2006
Order# 75728
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Over all... I'll be very vocal about my success with "IBUYPOWER" to my partners and clients. Thank you.

12/16/2006
Order# 78389
Comments: Excellent machine, very quick delivery and service, have already recommended site to five people, who will most likely make a purchase. Best equipment and lowest prices. Thank you very much for your excellent service.

12/15/2006
Order# 75096
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: I had a pleasant experience shopping at Ibuypower. I have learned so many new things that I would have not known if i hadn't shopped here. I also experienced great customer service while shopping for my new PC. I have to give a lot of credit to Richard (salesmen) for helping me with all the questions I had about PC parts. So i would highly recommend talking to Richard for your future purchases at Ibuypower. I have recommended this great company to all my friends and family members that are looking for great PC's and laptops for the price. One major aspect that lead me to buying a PC from Ibuypower was the price. I got an amazing deal for a great Computer!!!. Lastly i would like to Thank Ibuypower, and the salesmen for helping me buy an amazing PC, and I would highly recommend this company to everyone who is thinking about purchasing a new desktop PC or laptop.

12/13/2006
Order# 74468
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: The shipping was on time, very good Service, Thanks alot! A+++

12/07/2006
Order# 74897
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Comments: Unlike other computer manufacturers, this company provides the exact process of the computer being built and checked and shipped. Also provides excellent customer service over the phone and email.

12/02/2006
Order# 74139
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Delivery: Very Satisfied
Comments: I love how I could keep track of my order online. I received it in two days after it was shipped and it runs smooth as silk!! I love it!! I will definitely recommend you to others and will purchase from you again in the future. Thanks so much!!

12/02/2006
Order# 74613
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: The e-mail updates throughout the process were a pleasant surprise.

11/27/2006
Order# 74134
Overall Satisfaction: Very Satisfied
Comments: When I had questions, Mark responded very quickly with an answer. Thank you Mark!

11/27/2006
Order# 66279
Overall Satisfaction: Very Satisfied
Comments: Overall, I'm very satisfied with my shopping and customer support experience at ibuypower. When I was first ordering the computer, the case I ordered was out of stock, so somebody from the sales called me right away and asked me to pick a new one, and was patient enough to wait until I finally made my hard decision. Building my PC took a little longer than I expected (2.5 weeks), but then they upgraded my shipping from regular ground to express 2nd day, which was nice. My tech. support experience was also quite good: I called the support number, live person answered in less than a minute and directed me to the right department. I explained a problem, they asked me a couple of simple questions, then gave me the RMA instructions, which were pretty straightforward. The RMA process again took a little long (a week passed since the old card arrived at the RMA dept till the new card was shipped), but then being a customer service guy myself I understand there's a backlog etc. Overall, I think the company's doing pretty good, probably just have too many customers to process all requests right away. The prices are the best.

11/27/2006
Order# 73930
Comments: Super Fast Delivery!!! Very easy to use interphase when you order. This is my 2nd PC with IBUYPOWER and I could not think of going anywhere else to buy/build another one.

11/24/2006
Order# 73807
Overall Satisfaction: Very Satisfied
Comments: couldn't have been better, well if the computer was free, but that won't happen, THANKS IBUYPOWER!

11/24/2006
Order# 73955
Overall Satisfaction: Very Satisfied
Comments: Number 5&6 could not answer for I have not received the pc yet, one suggestion though the bill me later feature presented some problem not sure why I was denied and couldnt get any reason for the denial from the bill me later people. After being denied I called my credit card company which was B of A and credit line was excellent if that were not the case I don't think I could have made the purchase for we decided to go forward credit card was approved and the purchase went forward and lee your sales rep was very helpful.

11/14/2006
Order# 73930
Comments: I got the pc and the shipping was really fast. The pc is great and has a lot of gamming power. For the price I got what I paid for. The system runs quiet and It plays my games on all the high settings rather nicely. Very happy with the over all product.

9/25/2006
Order# 69803
Overall Satisfaction: Very Satisfied
Comments: Ordered a cutting edge system from Ibuypower. As it is with the latest and greatest, there were some issues to conquer. My salesman and the staff worked closely with me on multiple occasions until everything was running sweet. They were prompt to send replacement parts and the return process was easy and painless. If you are seasoned computer user and know exactly what you want, Ibuy can build it for you and make sure everything is right after the sale all at a great price. You gotta check them out next time you need a system.

9/19/2006
Order# 68879
Overall Satisfaction: Very Satisfied
Comments: IBuyPower was able to build me a very fast computer for a lot less money than I would have spent at a larger company such as Dell. However, I would recommend IBuyPower to someone that does not know computers. If you can't handle researching your parts before hand, opening your case, or installing your own software, go somewhere else. If you know what you are doing, go with IBuyPower, save some serious money, and get a unique PC.

8/21/2006
Order# 69602
Overall Satisfaction: Very Satisfied
Customer service: Very Good Delivery: Very Satisfied Comments: Online build of a top of line computer. Website was very easy. Product received 2 weeks after order was placed. Computer was shipped and some wiring disconnects was noted but easy just to re-plug the wires back onto motherboard. Computer works well. Now for the info on the company-- This company was great when it came to online phone questions after the build was ordered. I was never placed on hold, never sent to other techs--person who answered handled all my questions. Was very impressed with the sales personal--very knowledgeable. I ordered a Gamer Titanium AMD64 FX 62 dual core with Quad SLI graphics. If you need a high end gamer build for your next system I highly recommend this company. I shopped online build companies and none of them came even close to my $4300 price ibuypower offered to make this build. I built my on computers and upgraded many in the past. Actually came out cheaper to have ibuypower build the components I requested. I am a computer shopper reader and found ibuypower articles in the magazine. Glad I checked them out.

8/17/2006
Order# 70317
Comments: Hello, my name is Kevin Kissire owner of Standard Steel Buildings. I just wanted to take a brief second to let someone at your company know how very happy and impressed I was with one of your sales reps, Mark at ext 118. I have called several other company's today and Mark was the only one who took the time to go over everything with me. The price I received from him wasn't the lowest, but his customer service was the highest and that is why I purchased from your company. I also plan on referring several other friends and associates his way. If you have any questions feel free to call during our work hrs of 9am - 6pm central time. Thank you

8/16/2006
Order# 69357
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: I ordered on the 31st of July. The order was processed the following day on the 1st of August and the Laptop i ordered was shipped a week later on the 7th. It took 2 days to reach me in Fairfax, VA. When it arrived everything was perfect but they had not put in the Windows XP CD. I called them later that day and they told me that they had ran out of OS's and that they had installed using the company's cd key. They said that they would ship the cd soon and 3 days later it was here in my mail. Thank you ibuypower.

8/3/2006
Order# 68750
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: iBuyPower.com offers great value and flexibility in creating custom systems built to whatever specifications you want. I have ordered 2 very capable systems from them, one in November 2003 and the most recent in July 2006. However, like all companies, perfect experiences are extremely rare. In light of this, I feel the need to split my review scores into categories, instead of an average score:

Customization: 10/10 - If you want it, iBuyPower has it in one form or another. Whether it's AMD or Intel, nVidia or ATI, stock cooling or liquid cooling, large capacity RAID drives or speedy Raptor drives, etc. They will have it in almost any combination of components.

Build Time/Ship Time: 8/10 - Building a custom system takes time, and iBuyPower does a good job of reducing the time needed. My first system sped through the assembly process and arrived ahead of schedule. My second was ordered during the back-to-school season, and thus took a bit longer. But neither was late. iBuyPower ships FedEx, and the computer arrived on-time, despite going cross-country from California to New Jersey.

Build Quality: 7/10 - This is difficult to score, and where I ran into my only real difficulties with iBuyPower. The actual quality of the complete system is high, yet some strange decisions by the assembly team and the occasional example of laziness brings the score down. For example, my first system was fine, except that for some unknown reason, the assembly team decided to HOT-GLUE some of the PCI/AGP cards into their slots. This made upgrading slightly precarious, as I had to remove the glue without damaging the connections. My second system did not have this problem, but the assembly team failed to set my RAM modules into the correct slots to enable Dual-Channel mode, seemingly because whoever assembled it couldn't be bothered to get to the slots being blocked by the liquid CPU cooler. I have to give credit, though, to whoever decided to ship the computers with the hard drive and optical drive connections loose. This provides extra safety to the connection points in case of jolts during shipping. To those who commented negatively on having to connect some of the components themselves: would you rather have had them arrived torn?

Cost Value: 10/10 - Both systems I have ordered from iBuyPower have been respectably powerful gaming systems, neither costing more than $1300 (w/o monitor). I have not seen better value yet.

Customer Service: 10/10 - I am aware some have had difficulties with iBuyPower's customer service. My personal experience, though, has been stellar. I received a call during my first system's construction, from a technician informing me that my choice of hard drive needed to be changed to meet compatibility with the other components. He was very helpful and the problem was fixed in minutes. Also, when the system arrived, a very minor, inconsequential crack had been caused during shipping, on the faceplate of the case. Though it was microscopically small and did not affect functionality, I called customer service just to see what they would say. The *next day* I had a new faceplate delivered free of charge. iBuyPower also has a policy of offering free upgrades when certain stock shortages appear. My second system was ordered with an Athlon 64x2 4400+ processor. When this proved difficult to acquire, iBuyPower substituted a 4600+ with no additional charge.

Overall Score: 9/10 - iBuyPower is a great choice if you're looking for custom design, reliable service, and inexpensive power. However, it is best to know a little about computer design, to optimize your experience.

6/19/2006
Order# 67214
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: i've just got my computer and it is awesome. first i tried to install my game but i found out that the power cord to the cd drive is disconnected. so i connected it. after that it just rocks! amazing speed, graphics and design! thank ibuypower dudes!!

6/8/2006
Order# 66796
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Customer service: Very Satisfied
Comments: I ORDERED AN AMD 64 PCI EXPRESS ON MAY 27 (MEMORIAL DAY WEEKEND)...BAD TIMING ON MY PART. THE DEAL INCLUDED RUSH SHIP OUT ON NEXT BUSINESS DAY (WEDNESDAY) AND FREE GROUND SHIPPING. IT WAS ACTUALLY SHIPPED XPRESS SAVER AT NO EXTRA CHARGE AND ARRIVED JUST IN TIME TO SIT AT THE LOCAL FED EX DISTRIBUTION CENTER OVER THE WEEKEND. I RECEIVED IT ON JUNE 5 IN PERFECT CONDITION AS ORDERED. THIS IS MY 2ND COMPUTER FROM IBUYPOWER, THE FIRST WAS PURCHASED IN AUG '01 AND IS STILL RUNNING. THE ORDER WAS EASY, PROCESSED QUICKLY AND ARRIVED IN A REASONABLE AMOUNT OF TIME CONSIDERING THE HOLIDAY. DON'T EXPECT ANY FREE SOFTWARE WITH THE PURCHASE BUT THE DRIVERS AND OS DISK ARE INCLUDED.

6/8/2006
Order# 53205
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied


16/7/2006
Order# 66899
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer service: Very Satisfied
Comments: It has been a real pleasure working with Lee Rich in iBUYPOWER's sales department. Lee went out of his way to not only answer all of my numerous questions prior to any firm commitment but at no time applied any pressure or exhibited impatience with me. Lee was always polite, friendly and professional even though he must receive numerous question of the same ilk day in and day out. This level of professionalism ended up being the deciding factor to purchase a computer through your company.

I then had an even more significant surprise shortly after placing my order. Within a day or two after placing my order I received a call from Lee regarding the Case that I had selected letting me know that it had been placed on backorder and he would like to talk with me. I admit to immense skepticism and a pit in my stomach starting to grow prior to placing the return call. Upon reaching Lee he expressed his concern over the possible unspecified delay and offered me a couple options. He said I could wait for the case I selected or we could work together to select an alternative. He spent the time necessary to help me select a replacement that I liked the specifications of... and told me he would call me back within 10-20 minutes if it would work out. He shocked me by calling back promptly and letting me know that it was taken care of and everything was handled without any additional charges. Lee expressed that iBUYPOWER believes in customer satisfaction and he wanted this to be a positive experience and also looked forwarded to working with me in the future.

I cannot tell you how impressed I am with the service I have received to date. Word of mouth is a powerful tool for both positive and negative growth. For my part I admit to high expectations now as a result of my experience up to this point. I have shared my experience to date with our Corporate IT Department, my counterparts in other branches across the country and various individuals I know in Florida, Kentucky, North Carolina and California regarding my experience to date...

I sent a letter very similar to iBUYPOWER with one additional thought. If you treat everyone like they are the most important customer you have I have no doubt that you will continue to expand. Please don't ever loose the personal touch that you currently have shown me. That is why you received my business and not a list of other companies that I have purchased from in the past. Small people add up and are less volatile than one or two large corporate accounts. I wish you continued success!

God Bless,
Chris

5/29/2006
Order# 65740
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Customer service: Very Satisfied
Comments: well, I went to this site to see if ibuypower was legit, and I decided that I probably wouldn't experience any problems. I ordered a great system, and for a low price. When I opened the box, the hard drive was floating around in the case. It is not in good shape at all. It is dented and the paint on it is chipped. The SATA cables are broken off of it, and when I reconnected everything the computer did not recognize it. this is the day after i opened it, and it's memorial day, so I haven't been able to contact them yet. I'll try and update this and I'm eager to see how they'll handle it.

Update- They overnighted me a new drive, it worked after I installed it, and I haven't had a problem since. I even got a call wondering if everything had turned out okay. They seem perfectly willing help their customers get their computer working.

5/24/2006
Order# 66116
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: Ordered my Custom Dreamer FX on the 9th. Received on 22nd. All through that period their website kept me up to date with my order status. I knew what was going on at all time. On delivery I checked the PC over and everything was as I ordered in take and a extremely clean build. Very well packed as well. So far its has run smoothly and clocked a 71,000 on Aquamark3 with 71 fps. I'm impressed and especially at their great price.

5/11/2006
Order# 61762
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied

5/4/2006
Order# 65651
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Satisfied
Delivery: Very Satisfied
Comments: WOW, i bought a Gamer XP SLI with Pentium D940 and 2x 7900GTX 512mb and 1gb of ram for just $2000!! they even upgraded my 2x 80gb drives to 2x 160gb drives for free!!! also i had a 10% off coupon that they had going at at that time. All i can say is WOW. it took 10days to make and shipped 3 days so i dont have it yet, but i did have an issue with my BANK where they did not accept my large purchase. I called ibuypower and they resolved the issue quickly with no hold times. I would deffinently order from this place again! Its so well priced!

4/28/2006
Order# 62834
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: I purchased a Battalion 101 ML-Turbo [2] after finding their ad in a computer magazine and shopping around online a bit. I was originally going to go with cyber power, but decided on ibuypower after checking their reseller rating on this site.
The computer I ordered was an almost top of the line model:
Pentium M 770
2GB Corsair RAM
GeForce 6600 256 MB PCI Express
XP Pro

It took longer than I expected to receive it (it came sometime in April) but part of it is because I am overseas on a military deployment and part because I ordered the orange paint(which was not mentioned that it was going to take longer). Each time I contacted their customer support, they always answered the phone quickly and promptly, and made an effort to help me out.

Now to the best part. I LOVE this computer! It is so fast! I can play any game now at max graphics (BF2, NFS Most Wanted, WOW) and it is smooth as ever! Also, it is much thinner than I thought it would be. One feature they didn't even advertise is the ability to disable the nVidia graphics card via a switch on the front and use an onboard graphics processor with 128 MB shared RAM. This is freakin awesome! If you want lower power consumption (better battery life), this is the way to go! Ibuypower, you need to advertise this!

Only a couple of negatives on the paint job, around one of the speakers on the screen it looks a little tacky. Ibuypower said I could send it in and they'd touch up the paint, but I declined due to the time it would take in shipping. Also, the keyboard area was not painted as it looks like on the website. Ibuypower is refunding me $30 for that though.

All in all I had a pleasant experience with Ibuypower, and I would (and am) recommend them to others.

4/25/2006
Order# 65171
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: I recently made an order from Ibuypower after reading through countless websites and magazines and after shopping around, Ibuypower seemed like a good way to go. I was a little apprehensive about buying a very expensive computer from a little known computer company in another state, but I saved $1000 over Alienware. Anyway, the order went through easily and after 5 buisness days, was shipped out. It even arrived a day early. Upon removing the packaging and checking for any errors, the only thing I found was a loose connection on a DVD burner. I would certainly buy from this company again.

4/5/2006
Order# 65906
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer service: Very Satisfied
Delivery: Very Satisfied
Comments: I had ordered a custom built laptop from this company, I will admit I was uneasy about ordering from a company that I was not 100% aware of. After ordering my laptop I was contacted by Steven, and he answered every one of my questions, they even worked with my bank to get the payment in order. I should have the computer in the next couple of days, at most this monday, which is totally fine with me, this whole proccess has been so easy and quick.

3/22/2006
Order# 62807
Overall Satisfaction: Very Satisfied
FFuture Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Wonderful System made and shipped in an acceptable amount of time. Part of the molding on the case was damaged in shipment, received a replacement part in less than two weeks. Thank You

3/9/2006
Order# 63507
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: First of all I had never heard of your company untill I read the add in Computer shopper mag. I also checked out the feed back which told me that you guys are geared twords customer service. Being that I work for Lexus I know superior customer service when I see it and like to acknowledge when I see it. When ordering the computer on line I recieved a call from mark in the finance dept. who informed me that I forgot to notify my CC company. I called them and recieved a call back from him letting me know everything was all set. I recieved 6 e-m@ils telling me the status of my computer and recieved it 1 day early. When I opened the packages and put together exactly the computer I ordered. It fired right up, all componants worked together great. I have 2 small complaints though. 1 is there was 1 screw missing from the temp display which I fixed right away and secondly I would have liked to get directions on said temp display. It displays centergrade upon startup along with military time. I've contacted the maker to e-m@il me directions so all is good now. I highly recommend this company and have recommended you to others and will order from in the future.

3/8/2006
Order# 63016
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Placed my order through their website on 02-14-06. It gave estimated ship date of 02-24-06. I then received 5 emails updating me on the status of my order, built, QC d; ect. They shipped it via FedEx on 02-24-06 tracking number showed a delivery on 02-28-06 actually received 1 day early. I did pay for 3 day shipping. It’s been running for over a week now. No problems. Very fast. I would most definitely buy from & recommend iBuypower in the future. Did not have to call at all. Easiest purchase I have made in a long time.

3/6/2006
Order# 63310
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great job on processing my order

3/6/2006
Order# 63206
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: I was overall really happy with the service and the prices were great. I shopped around for about a month and you had the best prices.

3/6/2006
Order# 63204
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Your prices are awsome!

3/3/2006
Order# 62952
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Wonderful customer service and followup--Lee especially professional, courteous and concerned about shipment arriving, working system, receptive to questions, knowledgable, excellent company!

3/2/2006
Order# 63094
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: this is the second computer i bought from your company and just like the first one i am very please with the computer. when i look to buy a new computer in the future i will more then likely purchase it from you.

3/2/2006
Order# 62957
Overall Satisfaction: Very Satisfied
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: As of this writing I have not yet received the product but I am very pleased with the ordering and communication process.

2/24/2006
Order# 63113
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The prices and service are SUPREME. Customer Service was a great help and answered all my questions completely. Great business you guys have running! Keep it up!

2/24/2006
Order# 62676
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Hey thanks for the screaming machine.


2/17/2006
Order# 61647
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: good hardware, love the options, customer service was freindly and cooperative. i will definatly come to this company in the future

2/16/2006
Order# 61845
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I love my new computer! It runs great! IBUYPOWER emails you back immediatly! I liked the service, the only problem I've had is that when I got it one of the wires to the hard drive weren't connected but no problem, I just plugged the wire in. I got my order REALLY FAST! Thanks for everything IBUYPOWER, you have the best prices online and have great people working there! One I'd like to point out is Mr. Wong he's very nice and emails you back instantly. THANKS AGAIN!

2/14/2006
Order# 62532
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: This is my second Computer Purchase through IBUYPOWER and hope its goes as well as the first purchase.

2/10/2006
Order# 59365
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: keep up the good work

12/8/2006
Order# 61754
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Thank-you ibuypower! The computer we purchased is for our son in the Marine Corp. My nephew, James Simonetti ordered a computer from your company for collage, He spoke to my son when he was home on leave, they browsed your web-site and my son found a computer he liked and we ordered it for him as his christmas gift! Again, thank-you for prompt responses. I will contact my son in California to let him know it has been shipped! Once again thank-you and have a great day! Jean M. Vilbig

2/2/2006
Order# 61532
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: After having this pc for one week I have been very satisfied. If everythig keeps running this great I would consider you for a laptop.

2/1/2006
Order# 61387
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: Just got my machine, nice job so far, thank you!

2/1/2006
Order# 59923
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: This computer was tooooootally worth it, the first time I powered on it wouldn't start but after calling the incredibly helpful customer service number I found out that it was just a cable that had disconnected during shipping. On that note, shipping was pretty fast and also everything was packaged very well. Overall, thanks IBuyPower!

1/31/2006
Order# 61810
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: the customer service was great !!!!!!!!

1/26/2006
Order# 60939
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: great job on an excellent service. Keep it up. I was kind of freaked out at first cos I read some bad reviews on the net but you guys rock. I m very happy with my new PC. I submitted a positive review on Reseller ratings. Keep it up, Heads up to Danny with whom I dealt over the phone.

1/24/2006
Order# 61400
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: This is my fourth system through ibuypower. I believe that the price and quality of your systems can't be beat! I've recommended ibuypower to a number of friends and they've bought from you as well. The only improvement that I could see is to give some kind of ongoing status. After 10 business days, I was wondering what was happening with the order but then on the 12th business day, I got the notification that the sytem was being built, qc'd and then shipped. Ibuypower still made good on the delivery time by shipping express (which I appreciate) and it will arrive when I anticipated. Keep up the good work.

1/24/2006
Order# 61394
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: I was satisfied with the customer service, but the major factors were the emphasis on gaming and the fact that yall offer an AMD processor. Plus, the website is very user friendly and not loaded with a bunch of extra offers, unlike some (Cyberpowerinc for example). Lastly, if it was not for Computer Shopper I would not have known about you guys. Thanks.

1/18/2006
Order# 60661
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: you guys where great and I would like to thank marc for all the help he gave me

1/17/2006
Order# 60885
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: So far so good, as a whole order was handle very nicely, Thank You.

1/17/2006
Order# 61010
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Great computer SO far. Plugged it in and ran fear with all maxed settings with 112 fps. Yum.

1/12/2006
Order# 60349
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Thanks Bryan for the friendly service. I will definitely recommend Ibuypower to my family and friends. Wish you the best for the coming year.

1/10/2006
Order# 60416
Overall Satisfaction: Very Satisfied
Future Purchases: N/A
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: I would buy more computers in the future, but i'm po'. =p I do give you guys a lot of advertising b/c you make very good computers.=) ......give me free stuff! 0.o

1/4/2006
Order# 60640
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Very please with the communication aspect, and choices, and seemingly expedient turn around. Should receive computer in 2 days and the real satisfaction should set in. Thanks for all you have done and hopefully satisfaction will be high when the computer is in our hot little hands. Lori Thirion

12/30/2005
Order# 60640
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Worked very well with me. I was in Iraq for a year and behind on technology, customer service rep helped me back into the swing of things. Now all ya need is a Military Discount!


12/29/2005
Order# 60724
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Great Company to deal with and to buy from. Sales people were very well informed of the computer I was buying and with the over all computer industry as well. I will buy from them again and refer them to others. Thank you.

12/29/2005
Order# 60388
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I did a lot of searching and your prices couldn't be beat. They were not much more than what it would have cost me to buy the components and assemble myself (and I didn't have to dedicate a weekend to do so). Looking forward to the computer.

12/24/2005
Order# 59763
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I could not believe how fast the fed x truck got my computer here I was suppose to get it on the 27 of dec.and I paid for it on the 2 of dec.and they just shipped it on the 22.what a great Christmas gift to receive it on the 24th.keep up the good work.and merry Christmas to all there and to fed x you made my Christmas thanks Janet billings

12/20/2005
Order# 59939
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: N/A
Comments: Everything's right on time, no complaints yet. I haven't had to go through product replacement or customer service yet, but I'm sure it's all good...

12/16/2005
Order# 60128
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I am very satisfied with the customer service I have received. When my type of case was out of stock, I was notified immediately and given a free upgrade. Then the assembly was completed and shipped very quickly (Almost within the same day). Overall, very satisfied with everything. Its been a pleasure.

12/16/2005
Order# 58871
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: A Great PC at a great price! You can't ask for much more than that!!!


12/15/2005
Order# 60128
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Great Speed on the Order. Ill love my PC. Thanks.

12/15/2005
Order# 59246
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I think you're one of the best pc dealers out there.

12/15/2005
Order# 60037
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Fantastic service awesome prices. fast shipping


12/14/2005
Order# 59874
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Comments: would like to see computer hardware for sale, or if it is available, an easier way to find it on your website

12/11/2005
Order# 59927
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: The popup windows with detailed information should be more complete. I completed the order via phone and was really happy to talk to someone who could both take my order and offer technical advice when configuring my system. I really liked the flexibilty to configure a PC how i wanted it.

12/9/2005
Order# 59341
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: I feel like I have gotten a great bargain for an awesome laptop. I got everything I wanted at a fraction of the price of other companies. If I buy another PC, it will be from Ibuypower!


12/9/2005
Order# 59341
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I feel like I have gotten a great bargain for an awesome laptop. I got everything I wanted at a fraction of the price of other companies. If I buy another PC, it will be from Ibuypower!

12/9/2005
Order# 59294
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I was pleased to hear that there was a problem with my power supply and they took care of it before it shipped out. I'm sure i will buy another pc from here in the future.

12/6/2005
Order# 59793
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I was very pleased with your sales man "Danny" very helpfull guy.

12/2/2005
Order# 59625
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: So far you are a first rate company worthy of repeat business

12/1/2005
Order# 59409
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Comments: all th email updates were awesome. also the time in which i received my goods were also subperb. you guys rule

11/30/2005
Order# 59023
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: This is my Forth order i have bought 5 computers and some upgrades I have used the same salesmen and been very satisfied. Had some trouble and it was corrected in no time.My first order I found ibuypower in computer shopper and been using ever since. Thanks


11/30/2005
Order# 59310
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: This is one of the best places to order a gaming pc, or any pc. Any other site will be at least 500+ dollars. This has such great deal and great employees that help with everything

11/29/2005
Order# 58428
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Fast, Easy, and the best prices around. The absolute BEST sales experience I EVER had. The product arrived fast, the customer service representative Brian was awesome, you've got yourself a lifetime customer now.

11/26/2005
Order# 58974
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Comments: The computer is awesome! I'm really pleased with every part of it. I was pleasantly suprised by the light behind the case-fan and the case looks great!.

11/24/2005
Order# 58621
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: So far I am very impressed with 'my'sales rep. Rich and the updates. Actual satisfaction will only be known when we put the computer to use. Then the final test will be the on the tech assistance if needed. But so far, a great job.

11/23/2005
Order# 58621
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Keep up the GREAT WORK!!!

11/19/2005
Order# 58833
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: I would just like to thank Lee, as he was instrumental in getting my order to me promptly. I am a soldier in the Army, I will be deploying to Iraq soon, and it was imperative that I got my new laptop on time. At first I didn't know if I would receive the computer on time, as I had heard a few stories that I Buy Power usually takes a long time with delivery. Lee was very helpful on the phone, going out of his way to check with the technicians on the status of my order. I would like to congratulate the customer service staff on being very kind and professional. My laptop came on time and it was built completely to my specifications. Thank you again for a job well done.


11/17/2005
Order# 55508
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: Your customer service personell have been patient and helpful. I appreciate being able to get prompt help by talking to a real live person instead of thru an email arrangement.

11/11/2005
Order# 58507
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: One of my friends ordered his computer from iBuyPower, a few years ago, and he was very satisfied. When the hard drive on my old laptop went corrupt I decided it was time to upgrade. My new laptop from iBuyPower has been nothing but good. One of the best prices for the specs that I wanted, extremely fast shipping through FedEx and exceptional service via e-mail. This company really has somthing going for them. HURRAH FOR IBUYPOWER!!

11/11/2005
Order# 58883
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Cheapest hardware for price comparison I could find on the net; great customer service; fast shipping (laptop arrived three days ahead of schedual). I will definitly be buying from Ibuypower again.

11/10/2005
Order# 58554
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Comments: Very helpful service reps. Answered every question. Lee was great. Thank you! It is going to be very usueful in Iraq.

11/8/2005
Order# 58300
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: It seems to take a while to gather the parts and assemble the computer, but i believe that ibuypower is a much better alternate to a company such as alienware.

11/3/2005
Order# 58244
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I ordered my laptop after doing some research on different models I wanted. I decided to go with Ibuypower even though a lot of reviews say that they take awhile to ship. I found the complete opposite to be true. The company shipped my laptop before the expected shipping date, and I received it the next day. This was a welcome surprise. I plugged my computer in and turned it on, and everything worked perfectly. The laptop was packaged very neatly, and professionally. Dealing with Ibuypower made me feel much secure in making online purchases, as this is only my second online purchase, and my first (from a very well-known company) was a horrible experience. Thank you very much for my laptop and the wonderful job that you guys did.


10/28/2005
Order# 57772
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: i bought it for my 15 yrs old son but he picked out all the components. he received the computer last nite and said it was beautiful (the first time, and probably last, will ever hear him say beautiful). he said the speed was extremely fast. i am so glad i listened to my friend, instead of buying a dell. the only thing i was unhappy with was fed ex. when i reshipped it to my son fed ex left it on the doorstep w/o any type of signature. i had requested that they do not do that. we were so lucky no one came along and stole it. thank you

10/25/2005
Order# 57905
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: very happy!

10/25/2005
Order# 57963
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: The salesmen Danny was extremely helpfull and made some great upgrades that I'm glad I went with.

10/25/2005
Order# 57823
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Just received my computer yesterday and it's working great. Had a few problems but I called and the tech support helped me. It took a little longer than I had expected it to ship, but it was no problem. Do not hesitate to buy from ibuypower.com. Thanks!

10/21/2005
Order# 57159
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I was very impressed with the final product....Customer service was great...I will be a repeat customer for sure....

10/20/2005
Order# 45711
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Danny has helped me build three computers, Mine, My Sister-In-Laws and my Mother-In-Laws. Very very satisfied on ALL fronts! I haven't had a call from either one of them since they got them!!! Now I've got a few other people asking me to help them buy a computer; and you might ask where I'm gonna buy them!?!?!?! NO CONTEST! IBUYPOWER.COM!! ALL you guys are TOP GUNS in my book! THANKS DANNY & IBUYPOWER!!!!! -Christopher Beighley beighley@charter.net


10/13/2005
Order# 57294
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I Buy Power is definatly the best company i've ever bought a computer from. Great:Shipping,Customer Service,and Prices. Three of my friends just bought computers from here because I told them how great you are. Thanks- Steven DelRose

10/12/2005
Order# 57705
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Great business, would reccomend to others. :)

10/8/2005
Order# 57683
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Your pricing was the best that I could find on the internet.It's refreshing to deal with knowledgeable sales people who are fluent in the english language.(Namely, Richard, my sales rep!). I will definetly recommend IBP to all my associates and friends!

10/6/2005
Order# 57589
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: I was amazed at the the service and quality of IBUYPOWER. I was able to buy an Alienware type system at a DELL type price! Already friends and family are looking to purchase PCs from here. Assuming the system arrives when it says and performs as expected...I will be a customer here from now on.

10/4/2005
Order# 56820
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied

10/1/2005
Order# 56934
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied

10/1/2005
Order# 56837
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Took a little over the 10 business days to complete computer, but that was becaus someting was wrong with it, they gave me a free upgrade to fix the problem, the computer is the best i ever seen.

7/19/2005
Order# 54073
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments:Quick and easy!

7/16/2005
Order# 53886
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Compute came quick and very pleased.

7/13/2005
Order# 53806
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: This has been the easily the easiest computer purchase that I have ever made. Easy on my wallet and easy on my brain. When I make a future purchase, I will definitely buy it from IBuyPower. I absolutely loved the system that told you how far along your computer has come. I can't wait to get it!!

7/13/2005
Order# 53558
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Very Satisfied
Comments: Shipped super fast, and everything was exactly as I ordered. Excellent prices as well. Will definitely buy from them again. Thank you for the wonderful service!!

7/12/2005
Order# 53664
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: I am looking forward to playing games on my new iBUYPOWER. Thanks a lot.

7/12/2005
Order# 52239
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Beautiful notebook at an even more beautiful price! I could not have got anything near as nice from any other place. Thanks so much! Christopher

7/9/2005
Order# 53474
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: My son reccomended me to buy him an Ibuypower computer for college after his friend reccomended it to him. Ordering was easy, shipped earlier than promised and everything was as good as promised. I love it and will defientally buy another computer from here. You can't beat the price. Emails kept me well notified about the status of the laptop we bought. Great work guys!

11/11/2005
Order# 58883
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: Cheapest hardware for price comparison I could find on the net; great customer service; fast shipping (laptop arrived three days ahead of schedual). I will definitly be buying from Ibuypower again.

7/8/2005
Order# 53637
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: 1 word....Dependable

7/6/2005
Order# 53595
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Lee and Danny are two excellent customer service representatives, and are clearly very good at their jobs. If i ever make another system purchase online it will definitely be with ibuypower. buy with confidence

7/6/2005
Order# 53584
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: very nice website and love how you keep me posted on how the makeing and shiping is going thank you

7/6/2005
Order# 53137
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: This is the second unit that I have ordered from you. I am very pleased with the service and the well assembled products that you have. Cheers!

7/5/2005
Order# 53223
Overall Satisfaction: Very Satisfied
Future Purchases: N/A
Pricing: Very Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Very Satisfied
Comments: Man, what an awesome system for the price! System runs perfectly out of the box, everything nice and tidy inside, and it came a day early. I didn't find a price even close to the one from here, for what I needed my computer to have. Excellent computer, I will be buying from them again.

7/1/2005
Order# 53358
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: so far so good. good products at the right price.

6/29/2005
Order# 52987
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: You guys are the best, keep doing what you do!

6/26/2005
Order# 52864
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I will recommend your company to all my friends, fast delivery and excellent service.

6/25/2005
Order# 53128
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: N/A
Comments: Shipped fast and had best prices around alot of bang for the buck!! thanks lots!!

6/22/2005
Order# 52998
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: I was very pleased to be reffered to this company by my friend. I plan to go off to college next fall and I wanted to be sure I got a good computer for a good price. Another company would probably charge me over $1,600 and I got it for a little over a grand with even more stuf to put on it! Knowing me I forgot to order an OS for my computer.. called them up.. told them what I wanted.. Boom they fixed me up no problem. Thank you IBP! I will be refering this site to everyone!

6/21/2005
Order# 52543
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: My order cost less than anywhere else on the net. It shipped sooner than expected and arrived sooner than expected. Everything worked perfectly. I don't know what else you could ask for. I will definitely buy from ibuypower again and will recommend them to my friends. Thanks!

6/19/2005
Order# 52661
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: THESE GUY'S ROCK. If you buy a prebuilt pc from Best Buy or Dell you gotta be a FOOL you get so much more for your money at IBUYPOWER. Sales staff is unreal these guys know what it takes and how to make you feel very comfortable in your purchase DANNY in sales is great THANKS To all the people at IBUYPOWER You all have been so helpfull you got a customer for life

6/18/2005
Order# 52845
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: great computer, great service, great price, great delivery, what else do i need?

6/17/2005
Order# 52707
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Somewhat Satisfied
Comments: one of the best sites for PCs ive ever come across.

6/15/2005
Order# 52854
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: This is our second computor from Ibuypower. We were very satisfied with the first and find the ability to build just exactly what we need is the reason we have come back. Thank you for the excellent service.

6/13/2005
Order# 52345
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Customer service was very helpful while I was choosing the right components for my system. Thanks!

6/12/2005
Order# 52540
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: love your site

6/9/2005
Order# 52441
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Somewhat Satisfied
Comments: lowest prices, good service. quality A+++

6/6/2005
Order# 52287
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Shipping came in sooner than I thought. I just set it up, it Looks great and it's also running great! thanks Ibuypower!

6/3/2005
Order# 52053
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: very nice staff that work with you


6/3/2005
Order# 51872
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Extremely happy with my new notebook.


5/31/2005
Order# 52267
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Very affordable computer, alot of options, will definately make future purchases.

5/29/2005
Order# 52265
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: You shipped my PC before your estimated ship-by date! This is a very satisfied customer who will shop with you again.

5/28/2005
Order# 52237
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: My son selected your company over Dell. I was pleased as I saved money and he got the system he wanted.

5/24/2005
Order# 51629
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: My first experience with you has been very satisfactory. I'll keep you in mind on future purchases. Thank You.

5/22/2005
Order# 51890
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: You guys did a great job I am very pleased with my new computer I will be buying my next from you

5/20/2005
Order# 52011
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: very good service.....and processing time as a matter of fact. I have reccommended this website to all of my friends. Keep up the good work, you have a VERY SATISFIED Coustomer here. thanks

5/18/2005
Order# 51490
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: SVery atisfied
Customer Service: N/A
RMA: N/A
Delivery: Satisfied
Comments: Thanks so much. I Will help to get the word out on your company.. I like your computer. Thank you..

5/17/2005
Order# 51427
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Great computer, worked right out of the box. It even shipped earlier than the estimated date. It's by far the best computer I've ever had. I'd definitely recommend.

5/12/2005
Order# 51205
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Everything was exactly as specified in the order. The notebook arrived safely, and so far works perfectly. An excellent deal, I couldn't have built it for less if I did it myself. I would definitely consider doing business with you again. Very good job!

5/12/2005
Order# 51626
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Overall service was really good!

5/9/2005
Order# 51406
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied


5/5/2005
Order# 51405
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: My computer died and i ordered one from you and you finished it fast and shipped it so im happy! ive been going crazy without a decent computer and i just love your prices and service! THANK YOU A MILLION TIMES OVER!!!!

5/4/2005
Order# 51307
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: this is my 2nd purchase in IBP and i am looking forward to purchase my next computer on IBP also.

5/2/2005
Order# 51415
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: I had a great experience with you guys! This is the first time I've bought a gaming laptop or any prebuilt computer online and so far it's been great. Normally I build my systems and will continue to do so for desktops, but I plan to come to you guys for all my laptops in the future.

4/30/2005
Order# 51113
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: Awesome service... I got this computer and had it running in bout 2 hours...very pleased with the outcome..serveral games run better on this then I possibly imagined. I shall recommend ibuypower.com to everyone looking to buy a gaming computer.

4/28/2005
Order# 51126
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: The customer rep was very knowledgeable and helpful with the selection of my computer. I was very pleased with the process. I am a Customer Relations Manager and I thought he did a wonderful job with all of the questions I had. Very Professional!!!!!

4/28/2005
Order# 50913
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Whenever I had an interaction with any employees on your staff they have been enthusiastic, helpful and very friendly. It is a pleasure doing business with a company that recognizes the importance of customer relations. This is coming from someone who has studied customer service on a professional level over a 15 year period of dealing directly with the public, myself. Thank you for your prompt service fine attitudes and GREAT prices!

4/23/2005
Order# 50914
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied
Comments: Best deal I ever made!!! This comp was exactly as described and worked awesome right out of the box. I'll be buying again!

4/19/2005
Order# 50643
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: I just can't say enough on how much I think your company is great. I had shop around for many months trying to find the right computer for me and my family. That was until a co-worker told me about your company. As soon as I brought up your web sight I was hook. I knew I had found the right place to purchase my new PC. The web site was so easy to use and in no time I had built the computer for me & my family exact needs. I was even able to add extra accessories since the cost was so low. One week later it was delivered to my front door (before the expected delivery time). You have definitely found a customer for life.

4/16/2005
Order# 50887
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: N/A
Comments: Have not received the computer as of yet, but so far the entire process hasnt been painful at all. The site was very easy to use and navigate and the few small questions i had before ordering were answered quickly and professionally on the phone.

4/13/2005
Order# 50599
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: LOVE MY NEW COMPUTER!!! BEST SITE FOR ALL THE STUFF FOR THE COMPUTER!! DON'T GO TO A BESTBUY TO GET A PC GET IT HERE!

4/13/2005
Order# 50630
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: You guys are awesome!!! You have kick ass machines that are very well priced! When two of my friends saw the machine that I ordered they both went online and ordered computers from you too. Their names are Angelo Martinez and Dan Howe; all three of us are gonna have some crazy game sessions with free version of Half Life 2. Yeaaaahhh!!!

4/13/2005
Order# 50666
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: I just recieved my desktop yesterday and wow, it is one sweet computer. Ibuypower has great deals, service and finished products..I couldn't be anymore pleased with my purchase!!

4/5/2005
Order# 49048
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: Received computer with no issues. Great machine at great price. Very satisfied.

4/3/2005
Order# 49954
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Thank you, the computer I ordered is in top shape and runnning extremely well, also Fedex delivered my order two days ahead of schedule. Once again thank you for the excellent job. Sincerely, Justin

4/1/2005
Order# 50219
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: my computer was very easy and simple thanks to ibuypower. got what i ordered and it works great ! Thank you!

3/31/2005
Order# 50242
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: You all are great. This is my third order in 6 months, and not my last.

3/29/2005
Order# 50220
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: NA
Delivery: Very Satisfied
Comments: excellent experience, i wish all of my online buying were this great.

3/29/2005
Order# 50079
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: I am very satisfied with the service Ibuypower provided. My friend bought a gaming PC from here. My PC was outdated and could not play games like doom3, half-life2, World of warcraft, and farcry. I was being left out of all the gaming my buddies were doing except for when I went over there houses. I checked out Ibuypower and the prices were much better compared to others like dell and alienware, and the customization options were great. When I was stuck and needed help customizing, or had questions the Ibuypower workers helped me out and were not rude one bit. I would especially like to point out one worker who was very curtious and help to me, his name is Lee and he helped me out big time. I enjoyed the service so much that when I decide to get another PC I will most definately order from here.

3/28/2005
Order# 50079
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: This company is AWSOME!! You guys have gerat prices for your products. When ever I get another computer this will DEFINITLY be the Company that I will choose, and I will recommend you guys to all my freinds. THE custom computers company has arrived, we are all saved!

3/22/2005
Order# 49828
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Great prices for good parts. I will probably be purchasing another, lower-budget computer in the near future. :)

3/21/2005
Order# 48911
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Delivered on time and to spec. I'm very pleased with the whole experience and will recommend IBuyPower.com to all my friends in the market for a new PC.

3/17/2005
Order# 49638
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Recieved my system a day earlier than expected, looks and runs great!

3/16/2005
Order# 49683
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: N/A
Comments: Was quite shocked,to see how quickly you folks shipped my order,customer service said it would be another week.Gratz to whomever got it out that quick!If it runs as good as your service, it will be super.

3/11/2005
Order# 49324
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Great products! Great prices! Fast service! Top notch components! I love the case. It's not only a hot performer but looks it too! Two nubby game worn thumbs up!!

3/10/2005
Order# 49335
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied
Comments: This is a good place to buy a computer. My brother referred me after he bought one and now my younger brother should be ordering one in the short future.

3/10/2005
Order# 49244
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Very Satisfied
Comments: I purchased an AMD 3200+ system a couple of weeks ago, it arrived before the ship date using ground service, and is working perfectly straight out of the box. So far I am very impressed with the service, prices and product that I have recieved.

3/4/2005
Order# 48999
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: Great machine!! Awesome performance. I'll look to IBuypower in the future.

3/3/2005
Order# 48808
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Very Satisfied
Comments: Great service, great pricing

2/27/2005
Order# 48738
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied

2/25/2005 Order# 48692
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments:Great website for ordering computers. Best pricing out of all other places and great selection of parts. Customer service was very friendly and helpful with changing a few items on my order. Thank you very much.

2/25/2005
Order# 48883
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: I am very satisfied. When I recevied my computer, I checked all right parts. Great system built and all cable inside. I compared price with other site before I ordered. IBP offered very good price. No delay shipping date and good customer service. I will recommned IBP to my friends.

2/25/2005

Order# 48918
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied

2/25/2005
Order# 48683
I like many of you reading this was very skeptical of buying a computer from ibuypower
After reading many good and many bad reviews I decided that the risk was worth the reward
I purchased my desktop on feb 10th 2005 online
I got an email within one day telling me i had submitted and order
I got another email the very next day telling me Your Credit Card has been successfully verified, your order will go into production within the next business day.
Great! ... Feb 19th just 8 days later (5 business days ) i got an email saying Your order is shipped. Here is your tracking number:
AWESOME! great contact via email, kept me up to date on the progress 3 days later my computer came ups
I opened it and discovered that the motherboard was not what i ordered... Im guessing they were out of the one i wanted, HOWEVER they upgraded me to a MUCH better motherboard!
And gave me a cold cathode light instead of the cheaper one... I was very impressed and happy with this I have just a couple of issues - complaints
First off, When i hooked up my speakers they were dead, they don't work, I hooked up old speakers... they work fine... So i was sent bad speakers. Also my keyboard they sent had 5 dead keys I called ibuypower and the person i spoke with said, Ok sir no problem we will send you out a free keyboard and new speakers... NO QUESTIONS ASKED! ... THATS SERVICE!
2 days later I had yet another email telling me they shipped and a tracking number to track the keyboard and speakers........ AWESOME!
My last issue is one that I have not spoke to ibuypower about yet... I ordered 2 extra case fans and I only see one in the case
Im not sure why this is, perhaps the power supply cant handle another fan? perhaps they forgot? perhaps they consider the fan on the chip the second fan? I don't know yet and I need to speak to them about it
I buypower is a great company in my opinion and can be trusted
I see reviews here that complain a lot but I think half of the complaints are from people who made more mistakes themselves than Ibuypower
Also I think its important to note that most complaints here are about laptops and NOT desktops
I can say to anyone looking to buy a desktop that IBUYPOWER IS for you!
A Couple of more things before I go, I see some people saying that Ibuypower lines are always busy and no one ever picks up... Im my experience i can say thats not true because i called three times and each and every time someone was there to answer the call within 6 rings
No one was Rude to me at all, all the people I came in contact with were very nice and effective
I have had my system up and running fine for 2 days so far, and was going to wait to post this... however after reading some of the latest posts i felt I should chime in with support for this company because they really earned it
If anything at all changes, anything goes wrong with my system or anything noteworthy at all comes up I will post and edit here

Thanks for listening and... WAY TO GO IBUYPOWER!
A++++ COMPANY


2/23/2005
Order# 49041
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: N/A

2/22/2005
Order# 48736
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied


2/20/2005
Order# 48221
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied


2/18/2005
Order# 47952
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied


2/17/2005
Order# 48609
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments:This is the second system I have purchased trough IBUYPOWER. The first system I order had problems, a bad power supply, and I was very impressed with IBUYPOWER's level of support. The support I got from IBUYPOWER with my first purchase is the reason I ordered my second system from here, and is the reason I recommend IBUYPOWER to my friends.

2/17/2005
Order# 48718
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Satisfied
Comments:I went through the internet site for order info and did not deal with a living person. However, when i did have questions and called the responses we quick, curteous, and informed.

2/17/2005
Order# 48470
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I received my new system, DVD Writer went out - called customer service - they sent out a replacement without any fuss... Computer working fine. Thanks

2/17/2005
Order# 48513
Overall Satisfaction: Very Satisfied
Future Purchases: N/A
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: N/A
Delivery: Satisfied
Comments: I'm not likely to make another purchase for quite some time because I just got my laptop, and I had already built my desktop. Delievery took a while but I'm very satisfied. Fed ex comes at like 10am when nobody is home so that sux for me. But the laptop works great! ^_^

2/16/2005
Order# 41981
Upgraded to a mid-range gaming rig from IBuyPower about 5 months ago. Very good deal for the money. Had two minor problems (one software and one hardware). Both times spoke to someone who spoke english and the problems were resolved quickly. Have recommended this company to others and would buy from them again

2/15/2005
Order# 47536
Overall Satisfaction: Very Satisfied
Future Purchases: N/A
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: N/A

2/14/2005
Order# 48353
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Somewhat Satisfied
Comments: Turn around to shipping time is a bit slower than other sites I have used; usually shippin occurs with 5-7 calendar days (includes a burn in time)...yours was 12 claendar days....not unreasonable...but slower than other sites....also if you can do it faster fora charge...you can do it a little faster for no charge. Cant wait to receive the unit.

2/14/2005
Order# 46068
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied

2/14/2005
Order# 47388
Computer came three business days after the web site said it would be delivered. Came as ordered. Everything worked fine. I sent an email when the shipping date came and past. Took them two or three days, but I got an accurate re-date. A few things were slightly amiss. The drivers sent for the motherboard were from a different model, but I got updated drivers from the motherboard website. The motherboard BIOS was updated to the most recent. Case was well put together, and wires kept out of way. Upgrade to better cooling is worth it, and surprised that a Thermaltake CPU cooler was added for that upgrade because the cost was cheap. Halflife 2 was NOT sent, though it was listed as a freebie on the web site for my purchase. Ordered via the web site and not via phone. Liked all the options. The prices are very good for what you get. Ordered highly customized setup with FX-55. Have had it for a month and no regrets..

2/12/2005
Order# 39560
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied


2/10/2005
Order# 48330
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Satisfied


2/9/2005
Order# 48247
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: N/A
RMA: N/A
Delivery: Satisfied
Comments: The configurator is very convenient and the prices are pretty good. Keep up the good work!

2/9/2005
Order# 48152
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: It's not you guys, it's me, The computer was shipped today and I should have it in a few days. I haven't recieved it yet and I'm so anxious. I'm on a P3 500 mhz from 1999 that I built and the upgrade to my new laptop will be deeeelightful. Very Very nice doing business with your company.

2/9/2005
Order# 49102
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: N/A
Delivery: Very Satisfied
Comments: we were a little upset starting out due to the delay on rush service, but man, what a computer! Great job, This a great pc, built very nicely!! Nicest custom job I've ever seen, I will recommend to everyone I know!

2/8/2005 Order# 47872
Overall Satisfaction: Very Satisfied
Future Purchases: Likely Pricing: Very Satisfied Customer Service: Satisfied RMA: N/A Delivery: Satisfied Comments: Only minor quibble: I ordered a 56x CD-ROM, and received a DVD-ROM (16x) instead. I understand this is considered an upgrade, but I wanted the CD-ROM to avoid occasional (admitedly uncommon) compatibility issues with DVD when installing games. It's certainly not worth persuing, however it would have been nice to have been notified of the change prior to shipping.

2/8/2005
Order# 48462
I ordered my macine on Feb 4, 2005, and although I have not yet recieved my machine, I must tell a story about a customer service rep named Lee. My VISA ATM card had a $1000 limit per day, and my machine cost $2450. So Lee informed me that he would take the time to make a $1000 transaction per day and on the third day make the final transaction of $450. Lee was EXTREMEMLY helpful, kind and patient. His help with my purchase has made me feel very positive about my choice of IBP. He has provided me with updates on the progress of my machine, and I hope that with his professionalism my expensive gaming rig will ship on time and in perfect shape.

1/28/2005
Order# 47651
The shipment was late by 2 days, but I have been refunded for the lateness. Some customer service representatives were rude, but the head of customer service quickly resolved that problem. Also there was a misunderstanding (wrong on my part) that was resolved politely through Steve(the head of customer service). One of the best experiences I had with customer service was through him. I recommend him if there are any problems (ext.147)

1/25/2005
Invoice# 124356
I had decided to buy myself a new gaming rig when my (3yr 2 mo old) 2gig P4, 1gig PC133 Ram, Geforce FX5200 ultra was to slow on todays games. I bought this killer rig from IbuyPower that I configured myself from the website. I got what I asked for P4 3.4E, Asus P4P800E deluxe i875 chip mb, ATI Radeon 9600 XT 128mb, 1gig of PC3200 ddr, windows xp pro, 420 watt power supply, 3 case fans, 1 day build, and overnight shipping for the best price around. IBuypower called me and said the were having to replace the processor because of a problem and that would add to shipping time, I had no problem with it, but they gave me $69 off the price and upgraded my ATI to 256mb for free. IMO that's service. I've been running this rig for a week now and it's performed flawlessly. Kudos to Ibuypower.

1/22/2005
Order# 46478
Well I had gotten about $1700 to purchase a laptop and I found the battalions to be the cheapest ones with the best configurations available. I even found similar laptops from other companies but they charged about the same and held back a few features. Of course name brand systems would have cost a lot more than this laptop with even worst specs so thats why i decided to go with this company. So far this laptop has worked great. I've been able to play all games at decent resolutions and with highest if not second to highest settings while still getting playable frame rates in Halo, Half life 2, Need for speed underground 2, far cry and more. I truly believe this was the best laptop you can get for the price. I can't comment on their tech support because I haven't had to use it yet, but I also am quite a knowledgable computer user and technician so tech support wasn't something I expected to use. I truly would recommend this company because it seems they are making very good computers with a great price performance ratio. All my friends have seen the laptop and were skeptical but after using it they have all been impressed by it, not to mention by the price. So if you have doubts about this company's products be assured that they are of good quality. However from all the other complaints I've seen on these posts...If you're a person who doesn't know much about computers and is willing to waste alot of money for tech support or is the type of person who wants someone to be waiting on the other line for your call at any time of the day for any question you may have then I'm not sure if this company is for you but if you know what you want and you know how to handle computers then by all means order from this company.

1/19/2005
Order# 46981
Computer shipped a few days after the estimated date, but that was my fault for mis-keying part of the verification number. The computer got here today, a little under week after the estimated date. Worked perfectly out of the box, and after driver updates and MS service patches. Everything is as ordered and no problems or complants so far. I've also noticed that more people complain than give good feedback, so here is some nice feedback; The computer works great, and I saved about a lot of money buying from ibuypower, compared to buying a similar alienware or falcon northwest system. Great work... and if there is any change in my feelings, I'll be sure to post an update.

1/13/2005
Order# 39275
Computer arrived 2 days ahead of schedule. Worked perfect straight out of the box. Everything received just as ordered. Since more people complain then give good feedback, I just wanted to state I would buy from this company again. I saved close to a thousand dollars to a comparitive alienware system with all the same specs. I may have lost a little speed as alienware does put them together for speed. Not worth the grand in savings though. Still went thru HL2 with no problems. Awesome.

1/11/2005
Invoice# 123896
Ordered a computer from ibuypower last week. We talked to Lee (Extention 118), who helped my dad and me out a lot. I've had the computer for 1 day now and no complaints. I strongly recommend getting Lee to help you, he's the greatest. The computer even came with 4 games for free, with Half Life 2 on its way at no additional charge! Great job to Lee and the hard workers at ibuypower.

1/8/2005
Order# 45923
My SLI rig came before the proposed ship date. The shipment was packaged proffesionally. When I wanted to change the speakers that were on my order, IBuyPower customer service was top notch. I was called twice during my wait time to inform me of the status of my rig. I am sceptical of this site since more people tend to rant then say anything good, and the others don't read everything when they order. That is why I decided to come back and write a good review even though I had to pull myself away from gaming with all the goodies maxed out. :)

1/3/2005
Order# 46890
I am a very very very hard core gamer that doesn't expect anything but the BEST. And that is exactly what I got from Ibuypower. I ordered the fx 55 939 pin cpu with the top of the line graphics card. The total came out to almost $6,000, and believe me I shopped pretty much every store thats out there to save whatever I can. The task was very difficult when you want the best. Anyways the system came in perfect condition, and I mean PERFECT. It booted up right away and litterally within 5 minutes of having it out of the box I was on line playing city of heroes with my clan. So bottom line..........the system was Perfect and even though it was $6,000, it was still about $500 cheaper then there closest competitor. I would definitely buy from them again, as a matter of fact I'm going to be picking up a workstation for my parents. GOOD JOB IBP.

12/30/2004
Order# 46405
I ordered an S-Turbo AMD Athlon 64 Batallion series laptop. The laptop came well packaged and with everything that I had ordered. When I was concerned about it getting here by the 31st (one of their guarentees at the time) I asked them and they not only finished it two days before they said they would, they upgraded my shipping so that it came today (the 30th!) I am very pleased with the service and quality of the product provided by ibuypower.com. They did an excellent job at the lowest price, and I will definetely be doing business with them in the future.

12/23/2004
Order# 45059
I would really recommend IBP, they shipped out my system on time and packaged very nicely. All the cables on the inside were tied very professionaly. As well as I was upgraded from a 9200 video card to a 9250 for free. That's enough for me to recommend them to anyone I know that is looking for a great computer at a great price. IBP is l33t.

12/23/2004
Order# 45922
i order an AMD Athelon 64+ for under $1k. Got free ground shipping which took almost an entire week to ship from CA to NY. the overall experience is positive. I got what i asked for at a bargain. the system is fast & satifactory. i'd consider buying from them again in the future.

12/21/2004
Order# 45690
The company came highly recommeded from a few customers of mine so I decided to try to give them a shot. The initial rep that answered the phone was very pleasant and gave me a lot of backround about the company. (I was hesitant because I'm use to Dell amd HP) After being reassured that I was dealing with a reputable company, I went ahead with a "test" system. A little over a week later the system cam in excellent condition and packaging. I fired it up without any problems. I have to give very high props to this company. A week later when a better video card came out, I called them and a friendly customer service rep, charged me the difference and within a week sent me the new video card. I have had no bumps with this companies service or product and now that they have passed all my "tests" I will be sure to do more business with them.

12/21/2004
Order# 45711
IBUYPOWER was a very easy site to navigate & Build my Perfect Computer. I had checked out other online companies & IBUYPOWER won hands down for Site Navigation, Price & Customer Service. After ordering, my system came via UPS in 10 Days!!! This is PHENOMENAL Speed to process the order, built the computer & ship it out!! These guys are MACHINES!!! Needed some help ordering another Hard Drive & the Rep Danny was a Superman! I tried explaining what I needed & in about 5 minutes he had everything worked out & explained to me so I could easily understand it. He was Very Professional & Polite! Wish all my online transactions were this good, I'd be in heaven! HEY! You need a System that blows away any Gateway or Dell? Want a powerful system that doesn't cost you an arm & a leg? Then I HIGHLY Recommend IBUYPOWER for all your computer needs! THEY ROCK! -Christopher Beighley

11/25/2004
Order# 119963
Bought TwinX Corsair Memory from ibuypower, received the next day. Nothing dissatisfying about that. Order went through fine.

11/18/2004
Order# 402358
Their service was great, my system was reasonably priced. The system was delivered to me on time. I would go back for their service if I need a new system again.

12/09/ 2003
Order# 17588
Overall Rating: Good
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Machine arrived on time at a good price

12/05/ 2003
Order# 17129
Overall Rating: Excellent Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Good
Customer Service Rating: Good

An excellent computer and a very good value

12/05/ 2003
Order# 16698
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

12/03/ 2003
Order# 16847
Overall Rating: Good
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Good
Customer Service Rating: Good

ibuypower has been a pleasure to deal with. My system arrived on time. It has been operating properly and customer service has helped with any questions that I have had. The computer has met and exceeded my expectations of it. I definitely recommend ibuypower as an excellent seller of computers. With ibuypower you actually are buying a solid, customizable piece of machinery. I also recommend taking the time to customize the machine to suit your needs. Research the components you choose as well, this definitely helped my purchase because I knew exactly what I was getting, even the prices to upgrade components is not bad. With ibuypower you wont be disappointed. Just make sure you know what you want in a computer system, research the components in the system you are interested in, order it, then check the status of your order to see how long it will take to ship, get it, test it, use it, be content with it, I am.

12/01/ 2003
Order# 17526
Overall Rating: Good
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Good
Customer Service Rating: Good

Free shipping was the key to our ordering (along with weekly specials on systems). Before the order was configured, I was contacted that I had not configured a video bd. and that was added - this saved me the frustration of having to order and install one later! Great Buy!

11/30/ 2003
Order# 15937
Overall Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

The computer arrived in good shape, and the only problem I had was that one of the power cables inside the machine had not been connected properly, which led to some unneccessary time spent trying to figure out what the problem was. But once up and running, the machine runs perfectly and Im very pleased with the purchase, if not for the power cable, I would easily have given them a perfect 5.

11/29/ 2003
Order# 17376
Overall Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

Computer runs great. Delivery was fast

11/26/ 2003
Order# 17158
Overall Rating: Good
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

11/25/ 2003
Order# 17383
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Pretty much a perfect execution of service. No problems with the pc, runs great, nice internal wiring and just overall great quality. Ive already stressed it hard with benchmark tests and the latest in gaming and it just handles it beautifully. They even delivered days ahead of my expectations. I called twice for some simple questions and they were handle fast and courteously. Ive showed this pc off and wowed others who hopefully will be coming to you guys with a lot more well deserved business. Many thanks and luck to a continued and well deserved successful future.

11/25/ 2003
Order# 17384
Overall Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

11/24/ 2003
Order# 17329
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

THE EASE OF ORDERING THIS COMPUTER WAS EASIER THAN I THOUGHT IT WAS GOING TO BE. I WOULD ORDER ANOTHER ONE THIS WAY EVERY TIME. KEEP UP THE GOOD WORK

11/16/ 2003
Order# 17103
Overall Rating: Excellent

I was very pleased with the overall experience with iBUYPOWER. I have recommended the site to many of my friends. The reason that I gave them a 3 in the Shipping area, is due to the fact that it cost $250 to have it shipped to a FPO/AP address. Other than that, I am overly satisified with my transaction and will buy from iBUYPOWER again.

11/12/ 2003
Order# 16644
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

I purchased a new amd 2500xp system from this merchant. Very easy ordering, fast shipping, and very reachable over the phone to answer my questions. They are great to buy from. The computer showed up right when they promised!
11/11/ 2003 Order# 16995
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Excellent

11/06/ 2003
Order# 16823
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

I was very excited when I recieved my package! Took less than 15 minutes to hook them up and started running. I really appreciated on how they do with quality assurance on testing the computer before they ship them out, because I have not seen or encountered a single problem with the computer. I shall refer my friends and family to shop IBuyPower store if they happen to want to buy a new PC. Thanks IBuyPower!

11/06/ 2003
Order# 16746
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

Im very happy with my purchase.

11/05/ 2003
Order# 16778
Overall Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Take this company at face value. Very good service and Tech support is fast and helpful.

10/28/ 2003
Order# 16545
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

IBUYPOWER HOLDS UP TO THEIR NAME!!!

IF YOU ARE LOOKING FOR A NEW COMPUTER, YOU SHOULD STOP LOOKING NOW. IBUYPOWER IS BY FAR THE BEST COMPUTER DEALER I HAVE EVER SEEN. SO CALLED NAME-BRAND COMPANIES OVERCHARGE FOR WHAT THEY CALL GOOD CUSTOMER SERVICE WHICH IS NOT ONE BIT TRUE. WHATEVER YOU FIND AT OTHER COMPANIES CAN BE FOUND AT IBUYPOWER. COMPANIES LIKE DELL FORCE YOU TO PAY FOR STUFF YOULL NEVER USED, SUCH AS THEIR SOFTWARE. BUT IBUYPOWER COMPUTERS ARE TOTALLY CUSTOMIZABLE TO FIT ANYONES NEEDS. ALTHOUGH THEY WERE A LITTLE OVERDUE ON MY DELIVERY, THEY STILL HAD AMAZING CUSTOMER SERVICE AND I HAVE NO DOUBTS THAT MY MACHINE WILL BE INCREDIBLE AS SOON AS I OPEN THE BOX. AND THE PRICES ARE AMAZING!!! WHERE ELSE CAN U FIND A 2.8GHZ P4, 512RAM, 80GB HD, GEFORCE FX5900 128MB, FOR $1500? WHICH INCLUDES AN OUTSTANDING 19 MONITOR AND 5.1 STEREO SPEAKERS!!! I CANT BELIEVE THE DEALS THEY HAD AT IBUYPOWER!!! THEY EVEN SHIPPED MY PC OUT TO ME FOR FREE!!! JUST A SUGGESTION TO YOU GUYS AT IBUYPOWER, I THINK YOU SHOULD EX! PAND YOUR PCGEAR SECTION, YOU GUYS SHOULD SEPARATELY SELL THINGS LIKE MONITORS, RAM, AND OTHER INTERNAL AND EXTERNAL PARTS AT YOUR GREAT PRICES. I THINK THAT WOULD COMPLETE YOUR ALREADY OUTSTANDING COMPANY. THANK YOU FOR EVERYTHING IBUYPOWER AND I CAN GAURANTEE THAT I WILL BE BUY FROM YOU GUYS AGAIN AND AGAIN.

10/27/ 2003
Order# 16361
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Best prices and excellent customer service
I am extremely satisfied with this company. I dont know where to start.
I was amazed by how great their prices were. They had a great selection of products and accessories for every computer. I didnt need a mouse, keyboard, or speakers with my PC, and I could choose not to order these things with it and I saved money there.
I wanted to make an adjustment to my order after I had already placed it. The conversation I had was very polite and helpful. I needed 2 extra case fans and to have 3-day air shipping. It turns out that my PC was already built, but they were able to go back to it and put in the fans and they adjusted my shipping method to the 3-day air. It only took an extra 2 days for this.
Once I got the computer, I was amazed at how everything was in top shape. My case/window for the computer didnt have a scratch on it. Some of the parts on the inside, I can see, were super-glued to where they belong, but this could have been so it survives the shipping stage of the order. The glue isnt noticeable unless you look really hard anyway. Also, the cables inside the computer were all neatly tied together with plastic ties.
I had the computer up and running in under 10 minutes, including connecting the keyboard, mouse, etc. Everything was smooth and so far theres been no problems. The only thing that I caught by suprise is that the PC randomly shut down instantly and restarted after it had been used for about 2 1/2 hours. Ive been using it for about 20 hours now and there hasnt been any more random shutdowns. It could have been a power surge but I dont recall anything else in my house losing power for that instant.
Overall, Im very pleased with my purchase from iBUYPOWER. I strongly recommend this store if you are looking into a new computer.

10/26/ 2003
Order# 16495
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

This is my first time buying a windows machine in over ten yrs. I have been using a another platform and necessity has forced me to buy a pc, anyways, the service is first rate and delivery was execellent,however, with the price I paid on next day everything on this pc I would have liked at least a tracking number, not a referal pg with estimated ship and delivery dates, but overall the experience was first rate...next time I upgrade, I will buy from them again.

10/20/ 2003
Order# 16400
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

I usually build my own Systems, but i just couldnt pass up Ibuypower.coms Price, what i didnt expect was all the options they have in the order process.
ive been using my new comp now for over a week and its a beast. i game over 5 hours a day and this system has now problems. remarkable Company and I will be buying all my future PCs from them.
--- AJ Berkeley

10/12/ 2003
Order# 16441
Overall Rating: Excellent
Price Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good

i have purchased many computers in the past but nothing compares to what this company provided, not going into details but recommend this company for anyone. A+++

10/11/ 2003
Order# 15798
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

:iBUYPOWER IS GREAT!
I PRICED JUST ABOUT EVERY COMPUTER ON THE WEB AND EVEN AT THE STORES, BUT NOTHING WAS CHEAPER THAT HAD THE SPEED OF iBUYPOWER COMPUTERS. IT ARRIVED IN IN GREAT CONDITION EXCEPT THAT THE NEON LIGHT WAS BROKE AND FLOPPING AROUND IN IT. I CALLED iBUYPOWER AND THEY SHIPPED ME A NEW ONE. THAT WAS THE SHIPPERS FAULT THOUGH, THEY NEED TO PUT FRAGILE ON THE COMPUTER BOXES SO THE SHIIPERS DONT GET ROUGH WITH THE BOXES(MINE WAS PRETTY ROUGH LOOKING WHEN I GOT IT). OVERALL I AM VERY SATISFIED WITH MY COMPUTER AND WOULD DEFINATELY BUY FROM THEM AGAIN.

10/10/ 2003
Order# 16118
Overall Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Great Experience
Well, I just ordered a brand spankin new AMD Athlon 64 bit system, and whoooo doggy, thats a speed demon. Thank you iBUYPOWER for the cheap price for the system ($2200 for the AMD64, 256 MB video card, a gig of RAM, extras, and shipping!).

10/10/ 2003
Order# 15506
Overall Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent

Positive Experience
Delivery was seven days late. Service was very good. Machine is fast and reliable. Overall positive experience so far.

10/07/ 2003
Order# 14136
Overall Rating: Good
Price Rating:Good
Shipping Options Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good

Ibuypower provided the computer I wanted at a resonable price. Their site offers an excellent interface to custom build with a good selection of components.

10/07/ 2003
Order# 15408
Overall Rating: Good
Price Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Excellent

Very nice machine, cleanly built

10/07/ 2003
Order# 15812
Shipping Options Rating:Good
Ease of Purchase Rating:Excellent

10/07/ 2003
Order# 15812
Price Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Excellent

10/06/ 2003
Order# 16438
Overall Rating: Good
Price Rating:Good
Shipping Options Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good


10/06/ 2003
Order# 15812
Shipping Options Rating:Good
Ease of Purchase Rating:Excellent

9/16/ 2003
Order# 15400
Overall Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

9/16/ 2003
Order# 14212
Overall Rating: Good
Would and have recomended to all of my friends
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent

I got exactly what I wanted from iBUYPOWER. The pricing was fair, some of the best that I have seen. iBUYPOWER got my computer to me when they said they would. Excellent costomer service, the people where more than happy to help me with any and every question that I had. If I had a problem they knew just how to fix it, very knowledgeable representatives. All in all, a plesant buying experiance. I WILL purchase from iBUYPOWER again.

9/6/ 2003
Order# 15214
Overall Rating: Good

9/6/ 2003
Order# 14951
Overall Rating: Excellent

All I can say is that it's awesome! Don't wanna say much because I don't want to miss one second of not using my new PC!

9/6/ 2003
Order# 14851
Overall Rating: Excellent

I have gotten my pc, and it was totally worth the wait! iBUYPOWER put together a finely tuned killing machine. When I had recieved the package it was in perfect condition, i opened it up and i saw a neatly wrapped pc. Nothing had gone wrong in the shipping process and upon further inspection of the pc i had found that the iBUYPOWER technicians had done one hell of a job puttinmg my pc together. Booting it up was a piece of cake and iBUYPOWER had installed all the latest drivers for all my hardware. I have had this pc for 3 days and i have to say i am VERY pleased with this computer. Having had many previous pc's such as a alienware i can already tell that this is the best pc purchase i have ever made, thank you iBUYPOWER!

9/5/ 2003
Order# 15020
Overall Rating: Good

9/4/ 2003
Order# 14332
Overall Rating: Excellent

Awesome service.

9/3/ 2003
Order# 14976
Overall Rating: Excellent

ibuypower was an awsome computer source. They did much much more than other companies do for me. I have bought from about 20 different sites in the last 6 months, and I believe that Ibuypower is the best one out of them.

9/3/ 2003
Order# 14952
Overall Rating: Good

9/2/ 2003
Order# 15020
Overall Rating: Good

9/01/ 2003
Frank Lally, 0449LA
Having received my Zillion Pro only last week I proceeded to work with the system and if nothing else to insure it met all my expectations. I'm pleased to tell you that it preformed well above my expectations. I've owned computer systems from Alienware and Falcon NorthWest and this is the first time everything preformed perfectly out of the box. I commend Ibuypower for providing supurb value for the price. Thanks Richard for responding to my needs even though you are overwhelmed with computer orders. I'm not surprised at all, the word is getting around - you guys make great computers. Thanks,

8/24/ 2003
Order# 13698
Overall Rating: Excellent

Everything seems to be excellent, Have been running it for over a month now with very few problems. Packaging was great and quality seems to be impecable. Thanks for the good work.

8/22/ 2003
Order# 14198 Jonathan Jones
Overall Rating: Excellent

I just wanted to let everyone know that if they are looking to get a great computer at a great price dont look any further than ibuypower. Being a college student, I didnt have much money to spend and was a little apprehensive about spending it on a computer company I didnt know much about. I did choose ibuypower over alienware and abspc (two other companies I seriously looked at) and there are no regrets for doing so. Not only did I get a great system with name brand components, I got them for hundreds less than the other two companies. My system arrived on time and the service and packaging was good too! Ibuypower has a new customer for life!!

8/13/ 2003
Order# 13879
Overall Rating: Excellent

They were able to give me a great computer for a lot less than other companies. Everything was sent to me in perfect condition with no problems. Highly recommended.

8/11/ 2003
Order# 13967
Overall Rating: Excellent

Got a great machine at probably 2/3 the price of what I would have paid for one of the big name brands. No problems at all, out of the box and running in 15 minutes.

8/11/ 2003
Order# 13650
Overall Rating: Good

Merchandise was delivered in a timely fashion and is good quality

8/11/ 2003
Order# 13571
Overall Rating: Good

Everything went smoothly.

8/09/ 2003
Order# 13908
Overall Rating: Excellent

Cheap stuff. I just want to know if my computer is going to be here soon. I'm very axious.

8/08/ 8:04 AM
Billy Zelesny
I just wanted to send an email thanking you guys at ibuypower.com for making me the best computer i have ever had. I am about to be heading off to college soon and needed a good computer...for ummm....work lots of work. So i custom built my top of the line dream machine and found that it was way cheaper than dell or other companies. On my dell 8200 it took 4-5 minutes sometimes to load one level on battlefield 1942, which was a big pain. Now with my new gaming rig, it loads in a maximum of ten secounds. I love everything about my computer including the sleek case design including the neat neons and fan lights. Thanks again for everything ill be sure to tell my friends about ibuypower.com, keep up the great work.

8/08/ 2003
Order# 13595
Overall Rating: Good

Modem was faulty but the help line said they would send me a new one.

8/07/ 2003
Order# 13295
Overall Rating: Excellent

I found ibuypower.com to be the least expensive place on the web for the hardware and was impressed by how fast they sent me my computer, excellent site!!

8/05/ 2003
Order# 13330
Overall Rating: Good

Everything went fine shipping and ordering wise. The computer is great. Built to perfection.

8/01/ 2003
Order# 12741
Overall Rating: Good

They met their committment of shipment. The system performed as advertised and expected.

7/29/ 2003
Order# 13186
Overall Rating: Excellent

This computer is awesome, the speakers are awesome, and it's at the lowest price that I could find. I had ground shipping after a friend told me it could get broken on the road, but everything is just dandy. Great service, great computer, great company, great price. Everything went smoothly except the time I was waiting for my computer, I was so antsy for it and it exceeded all of my expectations. Kudos to IBUYPOWER.

7/27/ 2003
Order# 13417
Overall Rating: Excellent

I have been a satisfied customer with ibuypower for the last 5 years buying two computers and helping friends, family and employees purchase great computers from ibuypower as well. Because of the service that I have received from them I keep coming back and recommend them to all of my friends and people that ask, “Where do I buy my computer?” I have sold over 6 computers for ibuypower in the last 5 years, three in the last two months. I have in the past purchased from Dell. I buy power matches if not beats the price of Dell without the mail in rebates. This is a very good company and love doing business with them every time. I did run into a problem with my last order. The case I picked on the online order wasn’t available until September, so there was a slit delay in the time I received my computer. I assume this doesn’t happen often since I have done so much business with them before and never had any problems. This is a great company and I hope the work to keep u! p the good work! I would like to see ibuypower start a notebook line. That would make this company even more powerful. Now instead of saying, “dude I got a dell” I say “dude I bought power” Amos Smith

7/27/ 2003
Order# 12488
Overall Rating: Excellent

i have already recommended them to two friends!

7/27/ 2003
Order# 13433
Overall Rating: Excellent

It was very easy to order, and it was a lot power for your money. It took a little long to get, but that is to be expected with a custom built computer being shipped across the country. Thanks again!

7/17/ 2003
Order# 13111
Overall Rating: Good

Good Fast system

7/16/ 2003
Order# 12593
Overall Rating: Excellent

Great experience. The computer shipped in quicker than estimated time, came relatively well insulated against the bumps/bruises of cross-country ground shipping. Some minor scrapes on the machine, and the cable for the HD fell out enroute, but easily fixed. The machine I built really screams--at hundreds of dollars less than I would have thought. Included were (I believe) all the CDs and cables that came with the original components. Because I bought it without Windows I had to install the OS myself and subsequently install the hardware upgrades, but not a problem for a relatively computer-savvy consumer. Had the computer for ~3 weeks so far and it's performed wonderfully. When the time comes to purchase another top-of-the-line unit, I'll probably come looking here.

7/06/ 2003
Order# 12848
Overall Rating: Excellent

Recieved product one day ahead of schedule and it was exactly as ordered. No problems evident after two weeks of usage.

6/29/ 2003
Order# 12345
Overall Rating: Excellent

Shipped a day late, but they compensated by sending it fed-ex at no charge. Had 1 technical problem with a bad modem that was beyond their control, but they shipped a new one fed ex within 3 days. Great to deal with. I look forward to buying my next computer with them, and have already referred several friends and family.

7/27/ 2003
Order# 12488
Overall Rating: Excellent

i have already recommended them to two friends!

6/26/ 2003
Order# 12294
Overall Rating: Excellent

My computer shipped on time. They installed the wrong graphics card, but when I brought it to their attention, they promptly credited the difference to me (they shipped the 128mb instead of the 256 mb radeon 9800 pro). As there isn't much difference in the cards, that was satisfactory. I would definitely order from them again.

6/26/ 2003
Order# 12584
Overall Rating: Good

6/25/ 2003
Order# 12243
Overall Rating: Excellent

I was very pleased with my computer. It took a few days for delivery but that was expected. They gave me the end of month 5% discount which I liked and they even included a copy of xp home edition which i didnt order but im not complaining about. They seem to specialize in giving you exactly what you want at reasonable prices. I am even considering ordering a very basic pc for file sharing they seem so good even with shipping. Thanks IBuyPoerPC anyday!

6/25/ 2003
Order# 12405
Overall Rating: Good

Great price. Great computer. Everything works wonderfully and I would definately recommend ibuypower to anyone.

6/23/ 2003
Order# 12390
Overall Rating: Good

overall I am satisfied and would order from them again.

6/12/ 2003
Order# 12221
Overall Rating: Good

i have already submitted one.

6/9/03 6:04 PM
I have ordered the Titanium-XP system on the 9th of june. I talked to connie who was very helpful with order, she explained the warranty and options that were available. I will chart my wait and quality of said product in the weeks to come. Well I just recieved my new machine,and i might say that it is quite impressive looking! All black rig with the blue cathode light. I will be installing some benchmarks to test the raw speed of this 3ghz\9800 pro machine! I will update when programs have been installed and also give my final thoughts and observations of this computer! Update:I had a few problems with my system locking up but after this all things are running great. Excellent design of the case. Speed is very fast, great for gaming. All in all i am very satisfied with the quality of the systems taht I purchased. highly recomend this company

APRIL 29, 2003
ADAM RANDZIN
I just wanted to drop you guys a note and say thank you for the ou