|
02/18/2008
Order# 98133
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I don't know if I can say this in this message here, but I would like to extend my gratitude to Pauline at extension 143 for being a great person to talk with through out my computer ordering process and even when a problem would occur with my credit card. She was very kind and curtious for that I thank you. I would like to thank the rest of the iBUYPOWER team, though I do not have my PC yet I am sure it will be an awsome machine. Thanks again, Edward
02/13/2008
Order# 98377
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Delivery: Satisfied
Comments: I haven't gotten my new system yet, but so far, things have gove VERY well. I have put my own systems together before (I have A+ Certification), but you seem to have a very good value for the price.
02/13/2008
Order# 97448
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Expect an order from me in the future... :)
02/11/2008
Order# 97905
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: My computer has a locking case, and when I recieved it, it didn't have a key. I called customer service, and within about 5 minutes of being on the phone, the representative, had my order pulled up, and sent me several copies of my key. IBuypower rocks and I'm definately coming back!!
02/08/2008
Order# 98041
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: You built my custom gaming computer in 1 week to my specs. That is very good service. When I need to replace my laptop, I'll will give you a call. Good service by mark at ext.118. Thanks, Dan
02/07/2008
Order# 97866
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: IBP surprised me in every way that they could. I did not ask for rush shipping and got it anyway. The PC arrived ready to plug in and run. It took no time at all to put a big smile on my face while looking at the blue light coming from my new "super computer". Thank you IBP, I will recommend you to anyone any day.
02/07/2008
Order# 97741
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great overall. However, I paid $19 for professional wiring in the case and yet the case fan somehow arrived unplugged.
02/07/2008
Order# 96032
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: I had built the last two computers I owned. A co-worker told me about I Buy Power and told me to check it out. I could not have built this computer for even close to the price. My next computer will most likely be from here as well. I will definitely tell my family and friends and anyone who asks to check it out.
02/05/2008
Order# 97698
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Custom power machines for much less than the competition, can't beat that.
02/03/2008
Order# 79991
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Satisfied
Comments: you guys do a good job and have a customer for life
02/02/2008
Order# 95909
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am a repeat customer. So far I have bought three computers from your company and I love every one of them. Ibuypower has the best computers available for unbeatable prices. My only concerns were due to a shortage of parts, my computer was delayed, which is not a big deal, I just wish I that I was notified instead of having to guess why it was taking so long. Your customer representatives that I spoke to were friendly and very helpful in answering my questions. I was always able to get a hold of someone to talk to by either phone or e-mail. Thank you for everything I love my new computer!
01/30/2008
Order# 83866
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: I'm only somewhat satisfied with the delivery process only because it shipped to my parents house and not directly to me at school. But I understand why because of my billing address. Thank you for your quick work on my computer like I asked. I really appreciate all the hardwork everyone at iBuyPower has done.
01/29/2008
Order# 95729
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was pleased to receive the automatic email updates. I would however not recommend the Intel Liquid Cooling CPU unit. It is extremely loud and I will most likely be replacing it in the near future.
01/29/2008
Order# 97397
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Through your autimated email system I've been kept very informed as to the status of my order. Keep up the good work. Better than Alienware and Better than Dell or HP without a doubt. Thank you.
01/28/2008
Order# 97005
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: To much to say. I can sum it up simply by saying you guys are the best. Thank you very much.
01/25/2008
Order# 97021
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Friendly customer service. Speedy delivery. Only had one delay which was completely my fault with the billing address not matching the shipping address since I had just moved that week. Would definitely recommend you guys. It was great can't wait to order my notebook from you.
01/22/2008
Order# 96550
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: my pc just didnt come with a dvi adaptor tech was good pc is great.heard alot of bad stuff on forums about ibuypower after i ordered.but i didnt see nothing like they were saying.
01/19/2008
Order# 96475
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: just got the new laptop and accessories. Everything seems amazing so far.
01/15/2008
Order# 96192
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: iBuyPower was great. I love that you can pick what you want to put in your computer. And there prices blow Dell, Gateway, HP out of the water and most times that is with picking better parts.
01/13/2008
Order# 94925
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: For the price I payed, I cant believe what an awesome computer you guys made me. I'm extremely pleased with your service and how professional the computer was put together. I will defenitely buy from you again!!!
01/12/2008
Order# 96399
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Somewhat Satisfied
Comments: I am very pleased with your company in general. This is the 7th or 8th computer that I have purchased from you. This time I paid for 3 day rush, however, it was 5 days from CC approval until shipping. Overall, I would still recommend your company to anyone.
12/25/2007
Order# 91724
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great system for a GREAT price!
12/24/2007
Order# 94827
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you for going above and beyond to assure the gaming PC I purchased for my Son arrived before Christmas. Thanks Thurl
12/22/2007
Order# 94364
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The Paladin 790-RX was shipped yesterday, already received speakers, (Less than 24 hours Fedex). Great job by everyone at IBP. Danny was very helpful. I'll give you an update later.
12/21/2007
Order# 95008
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: A highly responsive, knowledgeable staff, excellent communication throughout the process of building and shipping my computer, including changes to configuration. This system took a week to build and ship, as contrasted with a major PC maker which took over two months riddled with delays, failures, inadvertent cancellations and service people who had no knowledge or authority. And, for all this, ibuypower cost over $1200 less than the other company.
12/21/2007
Order# 95070
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: wow i can not believe the price of this pc that you guys built for me. i priced out pc's at www.dell.com and the XPS could not match the power of my new pc for under $3500, i priced out a alienware area 51 matched to my new pc and they could't match it at less than $4000. so am i impressed hell yes my system as stands, Thermaltake armour jr case, thermaltake max blueorb cpu fan kit, Duo core 2 6850 3.0mhz, Zion 800watt sli powersupply, 2gig of corsair xms2 ram, Nvidea 6801 sli motherboard, Evga nvidea 8600 512mb graphics cards x2 for a wopping 1gig of video, 320gig hard drive, Soundblaster Xfi/extreme gamers sound card, Viewsonic 20" flatpanel screen monitor, windows XP Home edition,and a Logitech G15 gammers keyboard, 600watt subwoofer speaker system and this is the best, A THREE YEAR WARRANTY, AND A THREE YEAR TECH SUPPORT WARRANTY, THAT YOU DON'T PAY EXTRA FOR. all the customization that is possible while going through the build process is truly awesome, as stated you don't get that type of customization with Dell or Alienware,Gateway, or Hp. the e-mail notifications for the status of my new pc shows the level of support that can be provided buy this company. will i buy a pc from these guys agian, hell yes. my brother is allready looking at buying an ibuypower pc after x-mass so nough said you guys and girls at ibuypower have a merry christmass
12/20/2007
Order# 93966
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is my second purchace form I Buy Power and look forward to utilizing the online product guide for my next PC.
12/19/2007
Order# 94196
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This will be the second laptop I have purchased from IBuyPower. I have been very satisfied with the performance of my old laptop which had worked great (even after dropping it accidentally and cracking the casing). The price is excellent considering I'd pay twice as much for a less-powerful Dell. I will definitely be making my future purchases from IBuyPower!
12/19/2007
Order# 82281
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Wow thanks guys! The computer is flawless now! Great job on the repair/replacements and you guys even took care of some of the picky things that I requested. Thanks again!
12/18/2007
Order# 94807
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you very much for contacting me to make ajustments on my payments. There were problems with my daily limit on my visa debit card and customer service contacted me and set up a payment plan. It was delivered and I am very satisfied with the service that I received. And I have already reffered several people to your website.
12/17/2007
Order# 94921
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am so far impressed with cost and email alerts as to status of computer. I hope I will be pleased with the laptop when I get it.
12/17/2007
Order# 95144
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The service/tech guy i spoke to was Brian; he did a superb job at getting my rush delivery done. I am grateful for the service he provided and the fact that ibuypower was able to send me a machine in such short notice; no joke, I am able to finish my semester properly because you guys were able to get this out to me in time. Hopefully the machine will be arriving today; which is what fedex predicts. Thanks alot again!
12/16/2007
Order# 93966
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great prices, Great email order status notification (need reply email address), will order again in the future.
12/15/2007
Order# 94838
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I am surprised! I expected a ship date of 12/21 due to a Credit Card snafu, my end issue. Out 6 days early with an est. delivery of 4 days is fantastic! You guys are good! I shopped the net for 2 weeks for this PC. You were the lowest. One thing.... add Antec cases! I wanted the Antec 900 actually but you don't carry it. Still, I got a good case.
12/15/2007
Order# 93985
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: At times I can vey indecisive, and I wonder if I really should follow through with some purchases, and for other who think like I do, well you should defiantly follow through with this place. This was some of the easiest sopping I have ever done involving electronics.
12/15/2007
Order# 94911
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Everyone in customer support I spoke with was very helpful. Steve especially helped me get my order moving even when your company was having Internet Service Provider problems. I would have liked the order to get processed and shipped a little faster though. Overall though very satisfied with your prices. To build the system I purchased off newegg.com with my own parts costs just $50 less. Which is amazing for a company to be able to compete with me building one myself, which I normally do cause it's way cheaper. Keep putting DELL XPS, and all those other silly "gamer machine" wannabes to shame. I'll definitely be returning for another computer in the future.
12/15/2007
Order# 94737
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Customer service was extremely helpful and efficient in assisting me with solving my first order issue.
12/14/2007
Order# 94676
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Hopefully My salesman Lee has made the appropriate changes I asked for in an e-mail, as he never responded I haven't c clue whether or not it was done. I truly love the pricing that IBUYpower provides as well as the speed that they both built and delivered it for shipment. When it arrives I hope I am just as happy, If so I will be buying an upgraded version in the following 3 to 6 months.
12/14/2007
Order# 94249
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: When I first visited your site, I called BS. The prices were way too low for the type of parts you were offering. But I did some research, and to my surprise, you had received some awards from other sites, as well as recommendations. I was still skeptical but I noticed your 3 day no questions asked money back guarantee so I decided to give it a shot. I ordered near Christmas so I expected you to be reasonably late. Then another surprise: The package came 1 day early. When I received the package, I sighed as I expected at least ONE thing to be broken/not working properly. Everything worked fine, and at this point I was really impressed. Another thing that really gets points is the lifetime technical support. I have not needed it yet but it's great to know it's there whenever I needed it. The computer packaging was very professional. The computer is really kept safe and that shows real good care. Great prices, great parts, and great service, all in a very satisfactory timely manner. Way to go iBUYPOWER.com, your work and service is well appreciated on my part. Oh and I forgot to mention the up-to-date info sent via E-mail, and the status page really worked great on keeping me informed. I already recommended you to one of my friends, he has a horrible computer and you will see him making a purchase very soon! Sincerely, Julien
12/13/2007
Order# 94164
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Both times I needed to speak to customer service about issues (danny & ?Lee?) I was very satisfied both with the knowledge and attitude of the two guys I spoke to..Great Job!
12/07/2007
Order# 82731
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: You guys kick major ass, keep up the awesome work :D
12/04/2007
Order# 93361
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Steve was very helful in ensuring I had ordered appropriate components, OS, and software for my varied uses and applications. When I found out that I would be leaving for a medical meeting the day that my computer was scheduled to arrive, Brian was extremely helpful in expediting my order so that it will arrive the day before I leave. It arrives in 2 days. I cannot wait!
12/03/2007
Order# 92786
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Delivery: Very Satisfied
Comments: got my laptop today,like it a lot.
12/01/2007
Order# 77813
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Im very happy with my PC and your service. I will buy more from you and refer friends adn family to you as well.
11/30/2007
Order# 83319
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I have to say, Ibuypower is the one and only company i trust when it comes to computer needs. Your customer service is amazing, helpful, and fulfilling... I don't know how else to put it. I love my new Gaming PC, you guys really deserve to be awarded for doing such a great job on building this machine and getting it to me so fast. Once again, i'd like to thank you for your efforts and great customer support, i will definitely be a future customer for a second time.
11/29/2007
Order# 92915
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: I just want to thank Sales Rep: Lee and all of the great workers at Ibuypower. My PC came lightning fast and in great condition with no issues what so ever. This system is my dream come true! Thank you all again!!
11/29/2007
Order# 93429
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: This is the second time purchasing a computer from your businness. I'm very pleased with your products, prices, and service, I recommend your website to almost every person i meet that wants to buy a new computer. I will continue to keep doing business with your company, any time i have computer needs. Sometime within the next few months, i will be looking to purchase a desktop computer system. and your website will definatley be my first priority. As i had mentioned before, i will continue to recommend your business to people i meet, therefore you can take care of all their computer needs as well. Thank very much, and i enjoy and appreciate all that you have done.
11/27/2007
Order# 93209
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: I love that a real person actually takes time out of his day to talk to you just to give info . Thx lot!
11/27/2007
Order# 92813
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Everything ran smoothly out of the box, no real major issues. Shipping was faster than expected. Thanks guys!
11/26/2007
Order# 92926
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I got an awesome system for a great price. The system was assembled and shipped by the estimated shipping date. Everything went smoothly. Lee was a great help when I had questions about my order status, etc. I'll definitely buy my next system from IBP.
11/23/2007
Order# 92358
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Mark (salesman) was VERY helpful in picking the right P/S and MotherBoard/CPU I needed. Couldn't be happier with the service or the speed in shipping. Great company to deal with!
11/10/2007
Order# 91120
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: iBuyPower got the best customer service, compared to companies like Dell/Alienware. They got the lowest prices without sacrificing performance/quality. If I was to buy an equivalent computer from Dell, it would cost about 2-3 times more. Customer service is even better compared to large companies like Dell. They respond within 24 hours.
11/10/2007
Order# 92316
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I am very pleased with Ibuypower computers I have a laptop from them and am looking forward to getting my desktop. Ibuypower is the best pc at the best prices
11/10/2007
Order# 92432
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My computer is great, works wonderfully, and came 4 days early! My son, a computer tech, recommends you and only uses your company for all his stuff. That is a great recommendation for me. I have already recommended you to several others. Good job!
11/07/2007
Order# 92514
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Satisfied
Comments: The main reason why I purchased from your company was friend and co-worker referrals. My brother in law also felt good with my decision to buy from your company based on your awards and recognitions.
11/06/2007
Order# 92031
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: OMG, this computer is the BOMB! It is so awesome for my Grade A gaming. Halo 2 runs awesome. Your product is great and all my friends are jealous. Bwahahaha, make way for my new ibuypower laptop. Ill pwn you all! Thanks again for the awesome product.
11/06/2007
Order# 92337
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: iBUYPOWER's customer service is excellent, I was notified the moment they had a part back ordered and was able to to switch out the back ordered part for something they currently had in stock the next day when i got the message. I had a previous fiasco with Dell where a part was back ordered and I was not informed of the situation nor was I given a choice to modify my order, I had to cancel or wait for an extra month for them to get the part in. I give iBUYPOWER much props for putting the customer first and I will likely make any future PC purchases with them.
11/04/2007
Order# 91497
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is the second computer I've bought from Ibuypower and Im very happy with it. The first one that I bought in 2003 still runs like a champ. Thanks for making high quality computers. I'm sure my third computer will come from Ibuypower as well as my friends next computer purchase.
11/03/2007
Order# 91651
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Took a week to gather parts but build and QC went super fast. Shipped it from LA on wed. and I had it in MN on Friday. Excellent shipping procedures. I like how the HDD and front panel connectors were disconnected so as not to damage any parts enroute. Came with all the accessories I needed. I had the computer up, running, overclocked and ready to rock and roll in three hours including adding my own CD drive and hard drive from my old computer and transferring data to the new HDD and reformatting the old volumes. The factory cable management could have been better but that's an easy fix. PCI cards were very snug in their spots. I was hoping to have the temp monitors already placed but I had to do that myself...again very simple stuff that was probably better to do after shipping anyways. Overall IBUYPOWER rocks and I will definitely do business here again.
10/30/2007
Order# 90752
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: great product and excellent pricing. i really do wish the windows vista package came with my computer though. it being pre-installed is a blessing, but having paid the price for it i would really prefer to have the package with me. i really hope this comment is taken into consideration, since i am overall satisfied and am not afraid to plan a future purchase. but yeh, i do hope i get my vista package.
10/29/2007
Order# 91077
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Very friendly customer service staff!!
10/27/2007
Order# 91834
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: recently we p baught from dell, and much was left out, and they were very over priced, but these computers come at a very low price and are much more sattifying than what dell has to offer
10/25/2007
Order# 91526
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I've ordered from IBP before and was amazed at the quality of their service and product. My boxes are used for processing extremely complex algorithms and the boxes I've bought from IBP have always destroyed everything I've thrown at them. This is the only site for real geeks.
10/24/2007
Order# 91249
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I just got the computer today, it works well, everything is in good condition. Speed is awesome, and price was more than reasonable. Delivery speed was acceptable for a custom built computer. Overall, you did an excellent job I think, the computer is very fast, I love it. Nobody beats IBP's prices right now. The online status feature is very nice, I was able to follow my order without having to call customer service. So, good job Ibuypower, keep up the good work!
10/22/2007
Order# 91649
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Mark was fantastic, i changed the whole system two days into the build and he didn't freak out. He helped me out
10/22/2007
Order# 91229
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I haven't received my order yet; however, assuming it arrives in one piece and works than consider me a satisfied customer. I am really impressed with the amount of power I was able to get for the money from your company. You have really good prices; I looked at your website 1 1/2 years ago and should have bought from it but instead went with a more expensive company (dumb). I Buy Power Rocks! I will most likely buy again from I Buy Power in the future, if/when the need arises. Thank you!
10/19/2007
Order# 68424
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Ibuypower has a very good business attitude. I am very satisfied doing business with them. I will definetly consider buying from them again when I am purchasing computer again. No hassle no worry excelent product.
10/18/2007
Order# 90998
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Thanks alot guys, the laptop you built for me is awesome. Not too much extra programs to bog down the CPU. Runs World of Warcraft at max settings. Price and Performance way beyond Dell/Apple/HP. Defentely going to purchase a new desktop from you guys sometime next year!
10/18/2007
Order# 89072
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Definately very happy with the product purchased. Thank you.
10/15/2007
Order# 89798
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Easy to use website for ordering. Fast shipping. I am extremly happy with the professional build of my new machine. It is amazingly tidy inside and runs like a dream. You guys really know your stuff. Thank You Ibuypower!
10/10/2007
Order# 90177
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great job. Thank you Richard.
10/09/2007
Order# 90366
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: This was my first time purchasing a computer from ibuypower.com. This was one of the best decisions I have ever made (thanks dad!) I was amazed how well priced these computers were compared to Dell and alienware, plus they gave me an awesome video card. Being an avid gamer, that was a big plus. When this computer goes out of date, which I don't think will be soon, I will be sure to get it from here once again. THANKS I BUY POWER!!!
10/05/2007
Order# 89645
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: A friend recommended purchasing my new pc from Ibuypower. From the start, the customer service rep (Richard)was willing to do anything to help me make my purchase. I don't have a credit card, but Ibuyppower was willing to do multiple withdrawals on my debit card in order to allow me to purchase the pc. Later, I noticed that I had made a mistake on my order. I called and spoke to (Richard), and he informed my that he had already corrected the problem. This company is great. If you are considering buying a pc or laptop online, you can shop her without worry. This company is truly professional in every sense of the word. There staff is friendly and willing to help with any problem that comes up. I highly recommend IBUYPOWER.com.
10/04/2007
Order# 90154
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Did an amazing Job! I am proud of my new computer and love it! I tell nearly everyone about Ibuypower.com because people always ask me, "What kind of computer did you get? Where did you get it?"
10/03/2007
Order# 89617
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Everything was awesome. I was always up-dated on my order through e-mail. It was easy to order from ibuypower.com. There were many options for every part for the online pc building process. The price at ibuypower is much better than any other company that I checked into. I will definitely order from this company again in the future and I will recommend them to everyone I know. The performance of the computer was amazing, I am able to play any game on high graphical settings smoothly.
09/27/2007
Order# 89671
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: My first PC was from IBUYPOWER, had a bad memory stick which you replaced (they replaced both 256 with a 512 which was awesome of you)it was promptly sent out, very nice! I reccomend to my friends!
09/26/2007
Order# 89880
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: You provide a great computer for a great price. Keep up the great work!
09/26/2007
Order# 89720
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The system looks great! Just let us know what all the extra spare parts are for ;) Also the xl shirt is killer, but I need a 2xl! Any chance of getting one my size?
09/26/2007
Order# 89872
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: The two computers I have purchased from iBuyPower.com have been great. They both have worked immediately upon receipt and the quality of how they were put together looks great. The company did make sure that all my components were compatible. I chose a power supply that was not going to be enough to power the video cards I picked and the customer service rep wrote to me to tell me about the issue. The only thing I would have liked to have happened was to receive a phone call rather than an email about the discrepency. I will definitely be back for more pc's when I need them.
09/24/2007
Order# 89996
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My computer was shipped very fast. I recieved it faster than most things I order off the internet. I was able to get the computer I wanted for the price I was very satisfied with. Thank you IBUYPOWER for getting me exactly what I wanted in every detail faster than anyone else. :) IBUYPOWER IS AWESOME!
09/24/2007
Order# 89437
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Great prices guys! It would be great if you guys could build faster but overall I'm very satisfied. The premium on the parts isn't that bad and it saves me the trouble of building my own systems. Thanks!
09/22/2007
Order# 89533
Overall Satisfaction: Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: I love your options but i do wish there were more for laptops and a bit cheaper options for extreme gaming desktops.
09/22/2007
Order# 89598
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: Danny was very helpful, and friendly, and honest.
09/20/2007
Order# 89743
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Very quick delivery! Shipped 3 weeks before the estimated delivery date!
09/20/2007
Order# 89507
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Very refreshing to find a company that genuinely cares about the customer, and wants to get the job done right the first time. Way to go!
09/20/2007
Order# 89175
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Brian helped me through the whole process of making sure i had the right configuration and sent my order through just fine! Highly recommended employee! Thanks!
09/19/2007
Order# 89367
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was referred by a friend, which is ready to order again, and my wife will be ordering soon! You'll be hearing from us.
09/19/2007
Order# 88926
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Nice Laptop..Great price for performance...your shipping estimate and delivery were right on...it was nice to get status updates during the build and delivery process...keep up the good work!
09/18/2007
Order# 88424
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
RMA: Satisfied
Delivery: Satisfied
Comments: I'm a return costamer, and i will more than likley get my third comp. from youguys too
09/16/2007
Order# 89214
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: I believe that the up-to-date emails are what makes your company stand apart from others, other than your amazing prices. I received my computer in excellent condition with everything I ordered.
09/15/2007
Order# 76006
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: To: Ibuypower's Management We really enjoyed working with Danny Bui. We think he goes beyond what's required in satisfying Ibuypower's customers. We highly recommend buying from Ibuypower to all of our family memmbers and friends. One of our desktop computers is getting old; and we'll probably replace it with a new laptop from Ibuypower sometime in the future. Sincerely, Chris Burgert 09/15/07
09/13/2007
Order# 88379
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Computer was delivered on schedule with all the components I ordered and works great. Thanks!
09/13/2007
Order# 89449
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Delivery: Very Satisfied
Comments: I am in college already and needed a laptop as soon as I could possibly get one. You guys got the order done in a swift and timely fashion and I am really impressed. I can't wait to have my laptop in class on monday!
09/12/2007
Order# 89323
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Mark did a bang up job of getting me hooked up. I ordered during a very busy time. Mark was able to get my pc to me in 4 days even though they were on a 1.5 week turn around. Very satisfied. Waiting to check the laptop to compare to other reviews.
09/12/2007
Order# 88471
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: sorry im not a lead for u for magazine vendors. hope that is abnormal and doesnt affect pricing... even if so i am creating word of mouth business for u, am very happy with the machine; altho i will be calling for some support from time to time so maybe its a wash. ^ ^ Thx for the prompt service. Credit Andrew Sanchez for this sale, i was pricing out with Gateway at the time and he informed me of your site. I am a loan officer, and if we need office equipment or laptops for outside reps will definitely recommend ibuypower (not the decision maker).
09/12/2007
Order# 89297
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: To whom it may concern, I am very pleased at the completion date of this laptop considering all the recent LCD shortages. Cheers, Jack
09/11/2007
Order# 88590
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: This will be my second time dealing with Ibuypower, and once again it was a very smooth process. No problems, very quick assembly and great prices. Kept me updated every step of the way. Will do business with again.
09/11/2007
Order# 88641
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Somewhat Satisfied
Delivery: Satisfied
Comments: great equipment substantially cheaper than competitors. good designs, more personalized.
09/11/2007
Order# 89167
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I have to say that our first experience with IBUYPOWER has been fantastic. The machine was late but the customer service made us feel very satisfied. When your techs received our online order, they reconfigured it more efficiently as we had chosen some features we didn't need. Then the machine was a couple of days late and they removed the rush delivery charges we had indicated when we ordered. The machine is hooked up and purring like a 500 pound jungle kitten. Awesome! It's beautiful and runs like a beast! We'll be back for another one soon :)
09/07/2007
Order# 87865
Overall Satisfaction: Very Satisfied
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Thank you for my new computer. IBuyPower.com deserves an A+ on quality and services. Thank you.
09/07/2007
Order# 87712
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Customer service was some of the best I've ever dealt with computerwise.
09/07/2007
Order# 89161
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Brian was very helpful - your automated updates that are emailed are also excellent. As long as the system runs then I will definately shop with you all again! Thank you.
09/06/2007
Order# 88328
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: Great status updates via e-mail. You need to have a contact e-mail in addition to the phone number. Great selection of components, much better than dell. You did not have the exact monitor I wanted so I had to go through best buy but it is a pretty rare model (samsung 226cw). Probably a good idea to have a follow-up questionaire ~6months after people purchase the computer so you can see how they are satisfied in the long-run. I don't read technology websites or periodicals very frequently but I would work on your name recognition. I had never heard of your business until my friend recommended you to me. You need more options for warranties although yours are still better than Dell. I have not received my computer yet but overall I am glad I went with you guys over Dell. It was a pleasure doing business and good luck in the marketplace.
08/31/2007
Order# 88508
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: Look I'm an old fart .. waiting for my gaming rig to arrive and when it arrive I was like a 10 year old kid on X'mas morning all giddy and excited .. I love this rig ..its a Mage Rig with all the top of the line parts we talking about K-1 Network card .. Nvidia 8800 GTS card SLI Pw Supply folks we talking the "McDaddy" and Alienware with the same components cost more.. I'm torn at On Line Gaming or just sit and look at the innard of my Rig with all the lights glowing ..
08/30/2007
Order# 78419
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: Thank You so much.I was really scared about sending my product back for repair. I thought I would not get it back in time. I spoke to Lee in customer service and he helped me get my computer back fixed and ahead of when i thought it would get here.I have been recommending Ibuypower to everyone I know.I will continue to do so. Thank You Very Much!
08/30/2007
Order# 87117
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great computer guys. Runs as smooth as I had hoped it would. Should I be in the market again I will definitly come your way first. Lets just hope this computer runs as flawlessly as the last one, and as long.
08/29/2007
Order# 87712
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: For being deployed in Iraq, I am very happy at how well you all helped me with my order. Thankyou.
08/27/2007
Order# 88164
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Jeff (Ext 143) was very kind and professional. Great job!
08/24/2007
Order# 87715
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: This is the third computer I have purchased from ibuypower.com. I continue to do business with you for a number of reasons. First of all, in my opinion you have the most competative prices for the quality of the equipment you offer. There are many high end gaming computer customization websites and companies out there, but I have yet to find one that is able to walk that fine line between price and product quality like ibuypower. I'm not making Holywood movies, nor am I sending the shuttle into space. I don't have the need to spend $8,000 on way too much top of the line equipment to run any of the software that is on the market now or that will be in the near future. I am however, serious about gaming and computer performance and my needs are always met when I do business with you. My only wish, however, is to see perhaps a bit more service in the way of explanation/manuals/translation when it comes to newer hardware. This is the first system I have had that has dual geforce cards running in SLI mode, for example. Even though this isn't very commonplace for the average consumer, there was no software or even a manual to accompany this product. I am not very familiar with SLI or it's workings, and I am sure that tech support would answer any questions I had if I was to call, but it would be nice to have some literature accompanying my system's hardware I could read through on my own. Other then that, I have no complaints about service or product quality. My grade for ibuypower is an A, which could easily be an A+ with a little more explanation and literature concerning my hardware/software and system setup. Otherwise, I do feel that there is a strong chance that sometime down the road, my fourth system will be purchased from you as well, whenever that may be.
08/24/2007
Order# 88153
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Excellent Service!!! Steve x 147, a very knowledgeable rep. Thank you again Steve to put up with me! I'am sory if I called you too many times! Regards
08/24/2007
Order# 87689
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Best Computer value I have found.
08/23/2007
Order# 86696
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: It took just over two weeks from time of order to delivery. Not bad. The prices were better than anywhere else I have found. The website updates the status of my purchase and emails me a copy so I know exactly what is going on. I was reffered to your site from a friend who was very happy with his purchase, now I am telling my friends about it. Good Work.
08/22/2007
Order# 87898
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The frequent updates sent via email were very useful and I appreciated them greatly while anxiously awaiting my computer.
08/22/2007
Order# 87408
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: THIS IS THE 2ND COMPUTER I HAVE PURCHASED FROM YOUR FIRM. THE FIRST WAS A GAMER DESKTOP FOR MY SON, AS POWERFUL AS YOU COULD BUILD. HE LOVES IT. INITIALLY RESPONDED TO YOUR AD IN PC MAGAZINE.
08/22/2007
Order# 87389
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: This is the second machine I have bought from Ibuypower, and if it performs like the last, I will be a happy camper.
08/22/2007
Order# 86965
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: The constant email updates on shipping and processing were extremely helpful and helped to ease my mind after having difficulties with my shipping address (which were my fault).
08/21/2007
Order# 87866
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: For any of my gaming friends this is the place I will recommend. There is nowhere better.
08/21/2007
Order# 87470
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: My order was shipped today so obviously I don't have it yet, but I must say everything has gone more than smooth. I liked the update e-mails. They made waiting easier! Also, it's going to arrive sooner than I was told. Thank you very much in advance. A friend of mine is now considering a new PC from you! Thanks Again Mike
08/21/2007
Order# 87490
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Very Satisfied
Comments: I did like the way I recieved status updates without having to contact you folks for them, nice touch!!! If my satisfaction continues with this system I will send my buisness to you in the future, thank-you for a superior product and taking pride in what you build!!!
08/20/2007
Order# 87243
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
Delivery: Somewhat Satisfied
Comments: The PC runs very well. Only issue I had was the first time I booted up, nothing happened. I ended up re-seating the memory modules and everything has been fine since.
08/19/2007
Order# 86042
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I was very impressed with the e-mails I received informing me what the status was of my PC throughout it's production. I was told the PC would ship within 5-10 days of purchase, and it shipped out in 9 days. I chose the 3 day shipping and received the package on time and in perfect shape. I did have one minor issue....when I started up the PC I had no sound. After having two conversations with tech help (and it must be noted that each phone call took under 10 minutes - including hold time - which was impressive.) it turned out the sound card was bad. Customer service immediatly shipped out a replacement card which I received in 4 days, at no charge to me. I quickly installed the new card and all is well. My new PC is fantastic. Custom built to my request and running great. THANKS IBUYPOWER.COM for a painless purchase. You'll be seeing me again in the future.
08/18/2007
Order# 87436
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Comments: this is my 3rd computer from ibuypower. good part at good prices.
08/17/2007
Order# 87226
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I received the computer within the 5-10 business days which was great. The computer itself is just as I expected. I am not easy to satisfy but the computer was very well built. I am quite happy with the performance and the aesthetics of iBuyPower. I am very likely shopping here again when I want an excellent bargain. I personally do not think I could have done better building it myself.
08/16/2007
Order# 87144
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: I got more with you than with any other computer manufacturer for roughly the same price.
08/16/2007
Order# 87372
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Somewhat Satisfied
Comments: i talked to bryan and he was very helpful
08/15/2007
Order# 87661
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Smoewhat Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: I like the e-mails telling the different stages your computer is at and knowing when its shipped.
08/15/2007
Order# 86556
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Satisfied
Delivery: Very Satisfied
Comments: Great looking computers for a great price. Can't as for anything else!
08/14/2007
Order# 87460
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was very pleased with the expedited process to get me a computer in the time frame that I required for work. Thank you very much!
08/13/2007
Order# 87234
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Comments: Lee provided excellent customer service, in spite various complications with my order.
08/13/2007
Order# 87307
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Delivery: Very Satisfied
Comments: So far, I've been extremely pleased with the service I've received from iBUYPOWER. My purchase was shipped before the estimated shipping date, even though one of the days was Sunday. I have not received my purchase yet (the order shipped only a few hours ago), but if the service thus far is any indication, I know there will be no problems with it whatsoever. The email notifications IBP sends to you when your machine has progressed to the next step in production is a wonderful bonus. It gives you a sense that something is actually happening, and reflects the obsession with quality that IBP prides themselves on. When I need computer-related purchases in the future, IBP will definitely be my first stop!
08/09/2007
Order# 86865
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I was going to purchase an Alienware computer, before I stumbled upon IBUYPOWER. I am thouroughly impressed with the amount of updates I received on the status of my purchase, I was able to log on and track what was going on every day. I have yet to recieve my product, but I am very satisfied with the prices and the way you handle things at IBUYPOWER! Thanks a lot!
08/07/2007
Order# 86629
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Satisfied
RMA: Very Satisfied
Delivery: Very Satisfied
Comments: I was very satisfied, i've looked all over the web, and through best buy...over all you guys i find have the best pricing, when i ordered my notebook, i figured about a two weeks or three, three days after i notifyed on my notebook being shipped out, i recieved it, im very satisfied thank you for everything i will return one of these days.
08/07/2007
Order# 86966
Overall Satisfaction: Satisfied
Future Purchases: Likely
Pricing: Satisfied
Customer Service: Very Satisfied
Delivery: Satisfied
Comments: Steve was very helpful, and your company made good on its end of the bargain. Kudos!
08/06/2007
Order# 86769
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Somewhat Satisfied
Customer Service: Satisfied
Delivery: Satisfied
Comments: Sales and service information has been great. Hopefully I will have no problems with the computer. If it turns out that way, then I will have no problems purchasing from your company again.
08/04/2007
Order# 86293
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Easy to use site and configurator. Reasonable prices. Great selection of compatible parts.
08/03/2007
Order# 86567
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Great prices also I was kept updated on my laptop through all the steps and it was greatly appreciated and a very good idea. Overall loved everything thanks.
08/03/2007
Order# 86838
Overall Satisfaction: Very Satisfied
Future Purchases: Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: I really like the frequent e-mail updates concerning the progress of the order. Thanks for the prompt service.
08/03/2007
Order# 85565
Overall Satisfaction: Very Satisfied
Future Purchases: Very Likely
Pricing: Very Satisfied
Customer Service: Very Satisfied
Delivery: Very Satisfied
Comments: Very satisfied with our new computer! You made it very easy! Thank you!
08/03/2007
Order# 86668
|
