My experience so far (very good)

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My experience so far (very good) - 11/17/2009 3:17:59 PM

ludikong

Posts: 10
Joined: 11/17/2009
Status: offline

Order# F43FMC for proofs

So my old 2005 HP dinosaur finally black-screen-of-death'd on me, and it couldn't run new games anyways, so I decided to buy a new one. At first we were going to go best buy, but they charged upwards of $1200 for a below-average gaming PC. So I did a quick search, found IBP, and was greatly impressed with the amount of options and financial flexibility. In spite of the customer service horror stories I read on the internet about IBP, I went ahead and ordered a fairly high-end system for around $860 after tax. Never having ordered a custom computer before, I had alot of questions, and these were swiftly and cheerfully resolved with a quick call to customer service.

Order Status as of 11/19/09
11/10/2009 3:01:00 PM Processing Credit Card Approved
11/9/2009 9:52:00 AM Processing Order Received/Processing
11/7/2009 2:27:58 PM Submitted Order Submitted by Customer

So far so good, order was processed fairly quickly. After reading about other's experiences, I found it is normal for the largest time gap to be between credit card approval and the material gathering stage, and in almost all cases, they work like demons to ship it out ASAP. Assuming they ship on the tenth business day, I'm guessing/hoping it'll be shipped around the 24th, and living in CA, I should get it around the 27th.

Any updates will be posted here. I can't say for sure yet how well this goes, but so far they've been helpful.

Cheers, IBP

-ludikong

< Message edited by ludikong -- 11/25/2009 7:49:23 PM >

Post #: 1

RE: My experience so far (Very Good) - 11/23/2009 2:12:54 PM

ludikong

Posts: 10
Joined: 11/17/2009
Status: offline

Alright, like clockwork, on the ninth business day we get an update:

Status Date Status Notes/Tracking#
11/23/2009 12:03:00 PM Processing Materials complete
11/10/2009 3:01:00 PM Processing Credit Card Approved
11/9/2009 9:52:00 AM Processing Order Received/Processing
11/7/2009 2:27:58 PM Submitted Order Submitted by Customer

Thanks IBP

< Message edited by ludikong -- 11/25/2009 7:44:16 PM >

(in reply to ludikong)

Post #: 2

RE: My experience so far (Very Good) - 11/25/2009 7:47:16 PM

ludikong

Posts: 10
Joined: 11/17/2009
Status: offline

Status Date Status Notes/Tracking#
11/25/2009 2:55:00 PM Processing Burn-In complete
11/25/2009 1:07:00 PM Processing QC complete
11/25/2009 9:53:00 AM Processing Assembly complete
11/23/2009 12:03:00 PM Processing Materials complete
11/10/2009 3:01:00 PM Processing Credit Card Approved
11/9/2009 9:52:00 AM Processing Order Received/Processing
11/7/2009 2:27:58 PM Submitted Order Submitted by Customer

Better late than never right? I applaud the very fast burn-in/QC. If it ships on Friday I estimate I'd get it around Tuesday. Live in CA.

Thanks again.

< Message edited by ludikong -- 11/25/2009 7:48:41 PM >

(in reply to ludikong)

Post #: 3

RE: My experience so far (very good) - 11/27/2009 4:36:27 PM

cabxnetwork

Posts: 27
Joined: 11/24/2009
Status: offline

What's the QC/Burn-In step?

(in reply to ludikong)

Post #: 4

RE: My experience so far (very good) - 11/28/2009 8:22:10 AM

Sphyrna

Posts: 115
Joined: 10/29/2009
Status: offline

QC is Quality Control, where they make sure everything is working. Burnin is where they stress test the machine. If there's any problems with a component it can usually be found within the first 24 hrs or so. It's more QC basically.

(in reply to cabxnetwork)

Post #: 5

RE: My experience so far (very good) - 12/1/2009 10:40:16 AM

Deviant

Posts: 13
Joined: 12/1/2009
Status: offline

Status Date Status Notes/Tracking#
11/17/2009 2:10:00 PM Processing Materials complete
11/3/2009 8:06:00 AM Processing Credit Card Approved
10/31/2009 11:32:00 AM Processing Order Received/Processing
10/31/2009 10:51:56 AM Submitted Order Submitted by Customer

i wish mine went as fast as youres did...thats what im looking at...heh

(in reply to Sphyrna)

Post #: 6