Stress Testing and Burn-in Question

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Stress Testing and Burn-in Question - 11/7/2009 1:17:10 AM

XT_GaMeR

Posts: 1
Joined: 11/7/2009
Status: offline

How much time does IBP allow for a proper stress test or burn in of the system? What does the forum think an adequate amount of time for stress testing a new build should be?

I recently ordered a system and it seems my build is waiting for a back-ordered video card. With the recent manufacturing problems in TSMC and several instances of video card problems from the forum (DOAs, reboots, BSoDs, and some VRAM induced visual artifacts) I keep wondering if the burn-in phase of the IBP build process actually "stresses" my system? Is a 3Dmark or Furmark test good enough to detect a malfunctioning system or should every computer run Crysis: Warhead for 24 hours straight?

Is it unusual for IBP customers to request a more rigorous stress test program for a new build to make sure everything runs perfectly? As for me, I would actually be willing to delay my system build for a few days for adequate stress testing. It would save more time than the traditional RMA process if the system problems are initially detected at the IBP facilities.

My Rig (still in "Processing: Credit Card Approved")

Case (CoolerMaster HAF 932 Full Tower Gaming Case - Black)
Processor (Intel® Core™ i7 975 Processor Extreme Edition (4x 3.33GHz/8MB L3 Cache))
Processor Cooling (Asetek Liquid CPU Cooling System w/ 240mm Radiator [SOCKET-1366])
Memory (6 GB [2 GB X3] DDR3-1600 Triple Memory Module - Corsair Dominator)
Video Card (ATI Radeon HD 5870 - 1GB - Single Card)
Motherboard (Asus P6T Deluxe V2 -- Intel X58 Chipset CrossFire and SLI Supported w/7.1 Sound, Triple-Channel DDR3, Dual Gb LAN, S-ATA Raid, USB 2.0, Three PCI-E MB)
Power Supply (1000 Watt -- Corsair CMPSU-1000HX Power Supply - Quad SLI Ready)
Primary Hard Drive (300 GB WD Velociraptor HARD DRIVE -- 16M Cache, 10000 RPM, 3.0Gb/s - Single Drive)
Optical Drive (22X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black)
Meter Display (NZXT Sentry LX Aluminum Fan Control, Clock, and Temperature LCD Display)
Operating System (Microsoft Windows 7 Professional + [Free 60-Day !!!] Microsoft Office 2007(Word, Excel, Outlook, PowerPoint, Access ....) - 64-Bit)
External Wireless Network Adapter (Zonet ZEW2545 802.11n 130Mbps Wireless USB Adapter)
Advanced Build Options (Tuniq TX-2 High Performance Thermal Compound - The best interface between your CPU and the heatsinks)

Thanks,
XT_GaMeR

< Message edited by XT_GaMeR -- 11/7/2009 2:45:47 AM >

Post #: 1

RE: Stress Testing and Burn-in Question - 11/10/2009 10:28:16 AM

Dr.I

Posts: 221
Joined: 6/12/2008
Status: offline

There are arguments for either way. Some want more testing, some want Overnight Rush and that will definitely not allow enough time for proper testing, in my mind, but that's what some customers want.

Also, you need to realize that we build thousands of systems a month. The several instances of posts that you read is only a very small fraction of the number of systems going out. From a business standpoint, we can do as much as we can on our end, but once it leaves our facility, we have no control of how FedEx or UPS handles the packages. Trust me, I've heard stories from past FedEx employees and how they handle certain types of packages. I've even personally witness our UPS driver return RMA systems and he would basically push them off the back of his truck from several feet up. The system landed flat but there was enough force there to dislodge or jolt something. Which is why we offer the advanced internal packaging system to try and prevent many of the shipping issues. It's still not 100%, but it's better than nothing.

Our RMA rates has significantly decreased with the advanced packaging system. Many of the BSODs or Video Card issues were because during shipping, something jolted and flexed or damaged the video card or motherboard.

_____________________________

Dr.I
iBuypower.com Custom Built Gaming PCs

iBuypower Contact Information:
Sales & Customer Service: 888-462-3899
Tech Support: 888-618-6040

(in reply to XT_GaMeR)

Post #: 2