THREE YEAR COMPUTER SYSTEM LIMITED WARRANTIES
[FOR INTERNATIONAL/APO/FPO/CANADA/PUERTO RICO CUSTOMER]
iBUYPOWER is NO LONGER offering international shipping, service
and sales (not includes APO/FPO customer)
Please read the following description of our policy.
INTERNATIONAL CUSTOMER WARRANTY POLICY
DEFINITION OF INTERNATIONAL CUSTOMER
- All APO/FPO customers shall read the following International Warranty Policy before
placing their orders.
- iBUYPOWER doest not accept any shipping address differs from credit card billing
address. (If your can add your "ship to" address in your credit card record's memo/note
and can be verified by iBUYPOWER, we will accept your credit card)
- Please direct your order use our online configuration pages. Our internet sales
department will process your order and verify your credit card before we can ship
out your computer system.
- iBUYPOWER sales will not return any international phone call. Therefore, all correspondence
will be conducted through email or you may E-mail to
- Due to neither FedEX nor UPS can deliver to APO/FPO address, all APO/FPO shipping
will be through U.S. Postal Service Insured mail.
- The shipping and handling rates are as follows:
System only (no monitor) $149.00
System with monitor $249.00
If you have any question please direct E-mail, fax or call us at:
Sales E-mail: firstname.lastname@example.org
Sales Phone Number: (888)462-3899 ; (626)269-5200
Sales Fax number: (626)269-5201
Technical Support E-mail: email@example.com
Technical Support Phone Number: (888)618-6040 ; (626)269-5170
The International Warranty Policy will be in effect at the time the product leaves
the boundaries of the United States or Puerto Rico.
3-YEAR LIMITED WARRANTY
All iBUYPOWER desktop products (excluding EPC, Notebook/Laptop systems) are covered
with a three-year limited warranty.
30-DAY MONEY BACK GUARANTEE
If you are not satisfied for any reason, return the system and all software (must
be unopened) within 30-days from the invoice date and you will receive a full refund
(excluding all shipping & handling costs). All items must be returned in their original
condition to quality and pre-paid all shipping, duties, taxes and any related fees.
Otherwise, a 15% restocking fee may apply. After thirty (30) days, all sales are
All international customers that require technical support will be given priority
when calling into our technical support department. Our technicians will not return
phone calls to international customers and no On-site service is available.
In-House Toll-free technical support is not available to international customers.
Please access our technical support at this phone number: (888)618-6040 ; (626)269-5170,
Monday thru Friday 8:30AM to 5:00PM PST.
International customers may also utilize our email technical support and will receive
a response from one of our technicians.
SHIPPING, DUTIES, TAXES, FEES
Any customer purchase system from iBUYPOWER will be responsible to pay all shipping
costs, duty fees, taxes and any other related fees incurred by this purchase. Also,
any RMA replacement, includes shipping, duty fees, taxes and any other related fees
are responsible by customer
iBUYPOWER sales will not return telephone calls to international customers. International
customers may utilize our email system for any questions or concerns they may have.
They will receive a response within a reasonable amount of time. Reasonable amount
of time shall be within 3 days of the original receipt of the email, barring any
problems with the internet service provider, telephone lines or holidays
iBUYPOWER.COM is a registered trademark of iBUYPOWER.COM
© 1998-2006 iBUYPOWER.COM All Rights Reserved price, specifications
are subject to change without notice.